welcome Welcome to the information center for IBM WebSphere® voice products
Product overview
Speech in business
Brief introduction to speech
Product description
Features
Accessibility
Administrative ease of use
Compatibility with IVRs and gateways
Continuous access
Scalability
Rapid problem determination
Enabling security
Product GUIs and tools
Speaker Verification
WebSphere platform and related software
About this information
Conventions
Developing
Standards for developing
Understanding VoiceXML
Developing a speech application
Using $GARBAGE rules
Developing for Speaker Verification
Precompiling large grammars
Advanced parameters for language model building
Testing grammars
Developing for resource and grammar caching
Understanding caching
Managing the grammar store
Configuration options for caching
Improving performance with caching
Additional resources
Tuning speech resources for effective applications
Preparing a lexicon of ASR pronunciations
Canadian French phonetic pronunciation
German phonetic pronunciation
Latin American Spanish phonetic pronunciation
UK English phonetic pronunciation
US English phonetic pronunciation
Language considerations for developing VoiceXML
Tuning the confidence level parameters
Planning
Estimating resources for a LAN
Understanding the speech application environment
Estimating resources for ASR engines
Estimating resources for TTS engines
Estimating Resources for Speaker Verification
Identifying hardware and software requirements
Compatibility with IVRs and gateways
Single machine topology
Multiple machine topology
Establishing multiple machine environments
Installing
Installing WebSphere Voice Server
WebSphere Voice Server package
Installing the product
Prerequisites
Using the LaunchPad to start the installation
Installing graphically
Installing silently
Installing additional voices
Installing additional languages
Installing deployment manager
Installing WebSphere Voice Server console extensions on a deployment manager
Installing the WebSphere Edge Component: Load Balancer
Customizing the options response file
Using the installation verification test
Installation verification test command
firststeps command
Uninstalling the product
Uninstalling TTS and ASR languages
Uninstalling additional voices
Uninstalling Network Deployment
Uninstalling base WebSphere Application Server
Manually uninstalling WebSphere Application Server
Configuring
Configuring using the administrative console
Configuring ASR settings
Configuring TTS settings
Configuring using scripting and command line tools
Adding a voice server
Removing a voice server
Creating custom scripts for configurations
Configuration Service MBean
Configuring default and available TTS voices
Configuring Speaker Verification
Configuring a MIME map on your customer Web server
Configuration parameters
Configuring WebSphere Voice Server to support Genesys
Configuring WebSphere Voice Server to support Nortel
Configuring WebSphere Voice Server to support WebSphere Voice Response
Configuring WebSphere Voice Server to use Viterbi
Administering
Using the administrative console
Starting and stopping the administrative console
Login settings
Administrative console areas and icons
Filtering on the administrative console
Monitoring voice servers and resource status
Starting voice servers
Stopping voice servers
Enabling security
Managing using scripting
getParam sample
putParam sample
startVoiceServer sample
stopVoiceServer sample
statusVoiceServer sample
backupVoiceServerConfig sample
restoreVoiceServerConfig sample
changeWVSHostName sample
Automatically restarting server processes
Starting and stopping the IBM HTTP Server
Administering Speaker Verification
Tuning
Tuning your configuration
Tuning WebSphere Voice Server
Tuning Linux: Red Hat
Tuning Windows Server 2003 Enterprise and Standard editions
Tuning Speaker Verification
Tuning the Cisco gateway
Tuning for optimal resource and grammar caching
Troubleshooting
Messages and alarms
Monitoring log messages
Messages by component
CWVAB
CWVAC
CWVAE
CWVAU
CWVCC
CWVGC
CWVGM
CWVMC
CWVMD
CWVOC
CWVPT
CWVRB
CWVRR 0000 - 4999
CWVRR 5000 - 9999
CWVRT
CWVSB
CWVSM
CWVSY 1000 - 2999, 9000 - 9999
CWVSY 3000 - 3999
CWVSY
CWVTE
CWVVE
Identifier
Enabling and monitoring trace
Auditing
Troubleshooting Speaker Verification
Collecting information for IBM Support
Running the collector tool
Using IBM Support Assistant (ISA)
Troubleshooting by component: What is not working?
Installation troubleshooting tips
Administration and administrative console troubleshooting tips
Security troubleshooting tips
IBM HTTP Server troubleshooting tips
TTS troubleshooting tips
ASR troubleshooting tips
Precompiling large grammars troubleshooting tips
Gateway communication problems
voiceTest troubleshooting tips
Troubleshooting by task: What are you trying to do?
Troubleshooting installation problems
Failures and errors while installing the product
Installation completes but IVT does not work
Server process does not start or starts with errors
Troubleshooting testing and first time run problems
Troubleshooting application runtime and management problems
Resources for learning
Glossary
Notices and trademarks
Index
Site map