Other email clients

Follow these instructions to set up IMAP, POP, or SMTP access for other email clients. If you have problems, or need information for another email program, contact that email client customer support team.

Procedure

Contact your account administrator for the value that is needed for yoursiteID.

  1. Specify the Incoming Mail (IMAP) Server. For example, yoursiteID-imap.mail.na.collabserv.com. Specify SSL. Specify 993 for the port number.
  2. Specify the Incoming Mail (POP) Server. For example, yoursiteID-pop.mail.na.collabserv.com. Specify SSL. Specify 995 for the port number.
  3. Specify the Outgoing Mail (SMTP) Server. For example, yoursiteID-smtp.mail.na.collabserv.com. Use Authentication. Specify 465 for the port number.
  4. Specify your Email Address, which is your Connections Cloud email address.
  5. Specify your Password.

What to do next

Your Connections Cloud password expires based on settings that are specified by your account administrator. If you cannot log in to Web Mail Cloud, try to log in from the web to see whether your password expired.