Marking message notifications as read

If you have read one or more notifications, you can mark them as read. For example, you might mark a notification as read because you actioned a response to it or to distinguish it from other unread notifications on your list.

About this task

Marking one or more notifications as read only marks them as read on your list of notifications. Other care team members' message notifications lists are unaffected.

You can mark a single notification as read or mark multiple notifications as read at a time. Marking notifications as read does not remove them from your message notifications list. To remove notifications from your list, you must clear them.
Note: To see the full message, click the notification or the name of the client that the notification relates to. If you do this, Watson™ Care Manager automatically marks the notification as read.

Procedure

  1. Sign in to your account.
    Your home page opens.
  2. From the Side Navigation menu, click Message Notifications. Alternatively, if you have unread messages from your clients, a notification is shown on your home page that shows the number of unread messages. Click Message Notifications in the notification.
    The Message Notifications page opens.
  3. Mark a single notification as read or mark multiple notifications as read at a time in bulk.
    • To mark a single notification as read, click the Actions menu of the notification and click Mark as Read.
    • To mark multiple notifications as read, select the check box next to one or more client names and click Mark as Read.
    The Mark as Read page opens.
  4. Click Mark as Read to mark the notification(s) as read.