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Troubleshooting SMS Gateway

Use the SMS Gateway log files and troubleshooting tips to help diagnose problems in your deployment. If you need help, reach out to our developer community.

Getting help

Join our developer community to ask questions, provide answers, and get tips and tricks from the development team and other Voice Gateway users.

Post questions and answers in the IBM Watson Apps Community. Post your questions to the Watson Assistant discussions.
Open a support case from your IBM Cloud dashboard, and ask your question in the case.

If you have a licensed IBM Voice Gateway deployment and need support, you can find additional information and open service requests from the IBM Support website.

Learn more

See the following pages for information about logging and tracing and solving common problems.

Logging and tracing for SMS Gateway
Troubleshooting highly available SMS Gateway deployments