Configuring the ProtecTIER® TS7610 or TS7620 system

About this task

Normally, the customer does this installation task. After the TS7610 or TS7620 hardware is installed, you are ready to configure the software and customize the system for your working environment. In Configuring the ProtecTIER TS7610 or TS7620 system through Updating customer network settings, use IP Network Configurations on the ProtecTIER Configuration Menu to update the system and network server settings.

Note: During the configuration procedure, you are prompted to stop all services. Stopping services takes the system offline meaning that all current activities are stopped including critical ones such as Backups and Restores.

If you experience problems during the TS7610 Appliance Express® hardware setup or server configuration process, refer to the IBM® System Storage® TS7610 and TS7620 ProtecTIER Deduplication Appliance Express User's and Maintenance Guide, GA32-0916, on the IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express and IBM System Storage TS7620 ProtecTIER Deduplication Appliance Express Publications CD.

Parent topic: General service procedures

Accessing the ProtecTIER Service Menu

About this task

Procedure

  1. If necessary, power on the server and the monitor, and wait for the login prompt to display.
  2. With a monitor and keyboard plugged into the TS7610 or TS7620 server, log on with ID: ptconfig and password: ptconfig.
  3. Log in to access the ProtecTIER Service Menu. Select the ProtecTIER Configuration option. 
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 ProtecTIER Service Menu running on rassmx                                    
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  1) ProtecTIER Configuration (...)                                           
  2) Manage ProtecTIER services (...)                                         
  3) Health Monitoring (...)                                                  
  4) Problem Alerting (...)                                                   
  5) Version Information (...)                                                
  6) Generate a service report                                                
  7) Generate a system view                                                   
  8) Update ProtecTIER code                                                   
                                                                              
  E) Exit                                                                     
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>>> Your choice?
  4. When the ProtecTIER Configuration Menu appears, select Update Time, Date, Timezone & Timeserver(s) to set your server Time, Date, Timezone and one or more Timeservers. 
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 ProtecTIER Service Menu running on rassmx                                    
 ProtecTIER Configuration (...)                                               
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  1) Configure ProtecTIER node
  2) Recover Configuration for a replaced server                              
  3) Configure enclosure serial number for a replaced enclosure           
  4) Update Time, Date, Timezone & Timeserver(s)                              
  5) Configure replication (...)                                              
  6) IP Network configuration (...)                                           
  7) Update Firmware                                                          
  8) Update the System's name                                                 
  9) Validate configuration                                                   
 10) Single node - code upgrade (For Support Use ONLY)          
                                                                              
  B) Back                                                                     
  E) Exit                                                                     
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>>> Your choice?
  5. Go to Setting the date and time.

Setting the timezone

Use the procedures in this task to set the time zone to match that of your location. You must set the timezone to ensure accurate system timekeeping.

Procedure

  1. On the ProtecTIER Configuration (…) menu, select the Update Time, Date, Timezone & Timeserver(s) option. Type the corresponding number for this selection and press Enter.

    The Date, Time, Timezone & Timeserver(s) configuration menu, opens:

    Figure 1. Date, Time, Timezone, and Timeserver(s) configuration menu
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 ProtecTIER Service Menu running on rassmx                                    
            Date, Time, Timezone & Timeserver(s) configuration                
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  1. Set date & time                       																
  2. Set Timezone                         																	
  3. Set Timeserver(s)              			                                    
                                                                              
  c. Commit changes and exit                                                  
  q. Exit without committing changes                                          
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>>> Please Choose:
    Note: To prevent selections from scrolling off the screen, consider setting the paging to show fewer lines of information.
  2. Select the Set Timezone option. Type the corresponding number and press Enter.
  3. If you are in the United States, when prompted for a country code, type: US and press Enter.

    For locations outside the United States, you must enter an international country code. Refer to Worldwide time zone codes to locate your information, then return to this task and enter the appropriate country code.

    The time zones for the specified country display. A sample of the US time zones list is shown in Figure 2:

    Figure 2. Sample of US time zones
    Time zones under US:
====================

1. America/New_York
2. America/Detroit
3. America/Kentucky/Louisville
4. America/Kentucky/Monticello
5. America/Indiana/Indianapolis
6. America/Indiana/Vincennes
7. America/Indiana/Winamac
8. America/Indiana/Marengo
9. America/Indiana/Petersburg
10. America/Indiana/Vevay
11. America/Chicago
12. America/Indiana/Tell_City
13. America/Indiana/Knox
14. America/Menominee
15. America/North_Dakota/Center
16. America/North_Dakota/New_Salem
17. America/Denver
18. America/Boise
19. America/Shiprock
20. America/Phoenix
21. America/Los_Angeles
22. America/Anchorage
23. America/Juneau
24. America/Yakutat
25. America/Nome
26. America/Adak

Press <Enter> 

27. Pacific/Honolulu

Please choose a timezone:
  4. If the Press enter to continue prompt displays, the time zone list is too long to display on the screen at the same time. Press Enter to advance the list.
  5. At the Please choose a timezone: prompt, type the number that corresponds to your timezone and press Enter to return to the Date, Time, Timezone & Timeserver(s) configuration menu. Type: c for commit and press Enter.

    The current time, date, and timezone settings display for review.

  6. At the Do you wish to apply those settings? (yes|no) prompt, type: yes and press Enter.

    The following message appears: The cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes|no). Type: yes and press Enter.

    A series of status messages appears as the services are stopped and restarted. This process might take up to 10 minutes. When the service restart is complete, the Press the ENTER key to continue… message appears.

  7. Press Enter to continue and return to the ProtecTIER Configuration (…) menu.

Setting the date and time

Each server contains a battery that must be calibrated.

About this task

Use the procedures in this task to check the time and date on the server. If necessary, change the settings to match the time and date at your location.

Important: With Version 3.3.6 and later, you must apply each change that you make to the timezone, date and time, and time server individually before you proceed to the next task.

Procedure

  1. On the ProtecTIER Configuration (…) menu, select the Update Time, Date, Timezone & Timeserver(s) option. Type the corresponding number for this selection and press Enter. 
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 ProtecTIER Service Menu running on rassmx                                    
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  1) ProtecTIER Configuration (...)                                           
  2) Manage ProtecTIER services (...)                                         
  3) Health Monitoring (...)                                                  
  4) Problem Alerting (...)                                                   
  5) Version Information (...)                                                
  6) Generate a service report                                                
  7) Generate a system view                                                   
  8) Update ProtecTIER code                                                   
                                                                              
  E) Exit                                                                     
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>>> Your choice?

    The Date, Time, Timezone & Timeserver(s) configuration menu, appears:

     Date, Time, Timezone & Timeserver(s) configuration                           
 ==================================================                           
 1. Set date & time                       																
 2. Set Timezone                         																	
 3. Set Timeserver(s)              			                                    
                                                                              
 c. Commit changes and exit                                                  
 q. Exit without committing changes                                          
                                                                              
 Please Choose:
  2. On the Date, Time, Timezone & Timeserver(s) configuration menu, select the Set date & time option. Type the corresponding number and press Enter.
  3. When prompted for the date:
    • If the default date [displayed in brackets] is correct, press Enter.
    • If the default date is incorrect, type the current date in DD/MM/YYYY format and press Enter. For example, 09/01/2014.
  4. When prompted for the time:
    • If the default time [displayed in brackets] is correct, press Enter.
    • If the default time is incorrect, type the current time in HH:MM:SS format and press Enter. For example:08:32:58.
  5. At the Please choose: prompt, commit your date and time settings To commit, type: c and press Enter.

    The current time, date, and timezone settings display for review.

  6. At the Do you wish to apply those settings? (yes|no) prompt, type: yes and press Enter.

    You are notified as follows: The cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes|no). Type: yes and press Enter.

    A series of status messages appears as the services are stopped and restarted. This process might take up to 10 minutes. When the service restart is complete, the Press the ENTER key to continue… message displays.

  7. Press Enter to continue and return to the ProtecTIER Configuration (…) menu.

Specifying a time server

Each server contains a battery that must be calibrated.

About this task

Information If you have an FSI system on which you plan to implement Active Directory user authentication, you must complete this task. Failure to do so causes your FSI configuration to fail.

If you already completed "Setting the timezone" and "Setting the system date and time," skip this task and go directly to Updating the System Name.

Important: With Version 3.3.6 and later, you must apply each change that you make to the timezone, date and time, and time server individually before you proceed to the next task.

Procedure

  1. Start of changeBefore you start this task, proceed as appropriate:
    • If you already know the IP address of the primary (and optionally, secondary) time server you plan to use, go on to step 2.
    • Otherwise, do the following tasks:
      1. Locate a primary (and optionally, secondary) time server. There are many websites (for example, http://www.ntp.org/) which provide lists of time servers available for public use.
      2. After you select one or more time servers, make note of the IP addresses on your Pre-Installation Checklist.
      3. Go on to step 2.
    End of change
  2. On the ProtecTIER Configuration (…) menu, select the Update Time, Date, Timezone & Timeserver(s) option. Type the corresponding number and press Enter.
    The Date, Time, Timezone & Timeserver(s) configuration menu opens.
    Note: Selecting this menu option allows entry of a timeserver's IP address, and also include an option for a backup timeserver IP.
  3. Select the Set Timeserver(s) option. Type the corresponding number and press Enter.
  4. When prompted, type the IP address of the primary network timeserver and press Enter.

    Refer to your completed Pre-installation Checklist for the IP address of the primary network timeserver.

  5. At the Would you like to set a secondary timeserver? (yes|no) prompt, type: yes or no, as appropriate.
    • If you typed yes, type the IP address of the secondary network timeserver at the prompt, press Enter, and go to step 6.

      Refer to your completed Pre-installation Checklist for the IP address of the secondary network timeserver.

    • If you typed no, go to step 6.
  6. At the Do you wish to apply those settings? (yes|no) prompt, type: yes and press Enter.

    You are notified as follows: The cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes|no). Type: yes and press Enter.

    A series of status messages displays as the services are stopped and restarted. This process can take up to 10 minutes. When the service restart is complete, the Press the ENTER key to continue… message displays.

  7. Press Enter to continue and return to the ProtecTIER Configuration (…) menu.
  8. Leave the menu open and go on to Updating the System Name.

Updating the System Name

About this task

In this task, you specify the unique system name that is used to identify the TS7610 Appliance Express server in the ProtecTIER Manager graphical user interface (GUI).

Procedure

  1. On the ProtecTIER Configuration Menu (Accessing the ProtecTIER Service Menu), select option 2, Update System's Name. Type: 8 and press Enter.

    A series of status messages display:

  2. At the Please enter a new system name [pt_system] prompt, type the name that you want to use to identify the TS7610 Appliance Express server and press Enter.

    More status messages display as the system name is updated.

  3. When the update is complete, and the Press the ENTER key to continue… message appears, press Enter. You are returned to the ProtecTIER Configuration Menu.
  4. Go to Updating customer network settings.

Updating customer network settings

About this task

In this task, you provide your network IP address, netmask address, default gateway, and host name information.

Procedure

  1. On the ProtecTIER Configuration Menu (Accessing the ProtecTIER Service Menu), select option 6, IP Network configuration. Type: 3 and press Enter.

    A series of status messages similar to the following, display:

    Starting cluster, please wait...

    Starting cluster

    Cluster started

  2. When the Would you like to stop the vtfd service (yes/no) prompt appears, type: y and press Enter.

    The Stopping vtfd message displays.

  3. At each of the following prompts, provide the information that is requested (or leave the field blank to use the defaults within the brackets) and press Enter.

    Customer Network, IP Address [192.168.167.161]:

    Customer Network, Netmask [255.255.255.0]:

    Customer Network, Default Gateway:

    Customer Network, Hostname [node1]:

    (For the host name, enter the same name that you specified in Updating the System Name, step 2.)

    A series of status messages display as the services are stopped and restarted and the network settings are configured. This process can take up to 10 minutes. When the service restart is complete, the Press the ENTER key to continue… message displays.

  4. When the update is complete, and the Press the ENTER key to continue… message appears again, press Enter. You are returned to the ProtecTIER Configuration Menu.

  6. In the Service Menu, select Manage ProtecTIER Services (...).
  7. In the Manage ProtecTIER Services (...) menu, select Poweroff This Node to power off the server. 
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 ProtecTIER Service Menu running on rassm1                                    
 Manage ProtecTIER Services (...)                                             
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  1) Display services status                                                  
  2) Start all services                                                       
  3) Stop all services                                                        
  4) Stop ProtecTIER services only (including GFS)
  5) Stop VTFD service only
  6) Poweroff This Node
  7) Reboot This Node  
                                                                              
  B) Back                                                                     
  E) Exit                                                                     
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>>> Your choice?

    When the power off processes complete, the power LED on the chassis operator panel is off and the monitor screen goes blank.

    When the power-on is complete, you are returned to the login prompt. You are now done replacing your chassis FRU.

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