Setting up logging in TADDM

To troubleshoot problems with TADDM, you must understand the TADDM log files and logging levels and how to collect troubleshooting information for IBM® Support.

Log files
The TADDM server creates log files about its operation and stores these log files in the $COLLATION_HOME/log directory. Log files can help you in troubleshooting problems with discovery or with the function of the TADDM server.
Logging levels
The logging level affects how much information is included in the log files. You can set logging levels either globally or locally for each TADDM service. Use the tracectl utility to set the logging level. The new logging levels take effect within about 60 seconds of the change to the collation.properties file.
Collecting information for IBM Support
After you set up logging for troubleshooting and before you contact IBM Support, collect as much information as possible about the specific problem. This section describes the information that you can collect depending on the type of problem.
Log Analyzer
With the Log Analyzer, you can gather system and performance data from local and remote systems.

Parent topic: Troubleshooting