What's new in June 2024

Application build: 2.20.20


As IBM Support Insights continues to evolve, here is where you can find a brief overview of the latest application updates.

Expanded hardware lifecycle analysis

  • Receive proactive notifications for hardware end-of-support issues
    • Get notifications in your e-mail inbox
    • Monitor impending events offline
    • Configure a schedule that meets your needs
  • Analyze Lenovo hardware for upcoming end-of-support events

Enhanced customization of assets and user access

  • Update properties (including user-defined Custom properties) for many assets with a new serial number-based spreadsheet upload
  • Limit end-user visibility to inventory with new Asset filters that restrict user access to specific assets throughout the application

Improved Change request emails

  • Better understand the status and next actions for submitted Change requests from re-designed e-mails

For a detailed list of updates in this release, please refer to the Release notes.