IBM Storage Protect for Cloud Microsoft 365

What's new
Learn about new features and updates in IBM® Storage Protect for Cloud Microsoft 365.
About IBM Storage Protect for Cloud Microsoft 365
IBM Storage Protect for Cloud Microsoft 365 is designed to ensure resiliency of service in the event of a disaster and helps to recover lost or corrupted content from your backup. IBM Storage Protect for Cloud Microsoft 365 offers backup capabilities for all Microsoft 365 instances, such as Exchange Online, OneDrive, SharePoint Online,Microsoft 365 Groups, Teams, Microsoft Teams Chat, Project Online, Public Folders, Viva Engage, Power BI, Power Automate, and Power apps to protect your data. These object types are backed up and restored independently of one another.
Use Cases
To learn how IBM Storage Protect for Cloud Microsoft 365 can help you restore lost data and complete other operations, review the use cases.
Supported Browsers
The table below outlines the required browser versions to support IBM Storage Protect for Cloud Microsoft 365.
FAQs
Best Practices
Get Started
Before you start using IBM Storage Protect for Cloud Microsoft 365, you must obtain a full license to IBM Storage Protect for Cloud Microsoft 365 and configure the Auto Discovery profile to scan the objects you want to protect.
Monitor and Manage Your Backup
On the Backup page of the new interface, you can view all the backup services in your subscription. Each service type has a separate tile displaying the backup service status, the number of objects being protected, the last backup job status, and the next backup job start time.
Configure Notifications
With IBM Storage Protect for Cloud Microsoft 365, you can define certain statuses of jobs and reports which will trigger alerts, including backup, restore, retention, exportation, and the Microsoft 365 unusual activities analysis report.
Change the Backup Scope
After you get started, you can make changes to the objects you want to back up. When you select a container to back up, all objects contained within the container will be backed up. After you make the changes to the backup scope, all subsequent backup jobs will back up the data according to the new scope.
Change the Backup Frequency
You can change the frequency of backup operations to meet the requirements of your organization.
Disable a Backup
The backup services can be disabled. If the backup service for an object type is disabled, no backup jobs for this object type will start until you enable the backup service again.
Configure Backup Settings
The Settings > Backup page displays the common backup settings that you can directly enable.
Manage Your Storage
Configure Retention Policy
Either using the IBM Storage Protect for Cloud default storage or your own storage, the data retention settings can be applied to your backup data to help save your storage costs.
Account Management
Account Management provides centralized management of groups and securities. Administrators can add and manage groups for security control of what users can restore, export and delete, and whether the users can view reports or configure settings in IBM Storage Protect for Cloud Microsoft 365. Security group allows you to organize users in IBM Storage Protect for Cloud Microsoft 365 more efficiently. You can add users to a security group, and then all users in that group will have permission to restore any objects that are contained in the object containers that have been assigned to this group.
Configure End-User Restore Settings
Through the Settings > > End-user restore > End-user restore setting for IBM Storage Protect for Cloud Recovery Portal users page , you can choose whether to enable the end-user restore for IBM Storage Protect for Cloud Recovery Portal to recover or export the backup data of the supported services and define the end-user permissions who can restore or export the Team/Group/Power BI backup data via IBM Storage Protect for Cloud Recovery Portal. You can also choose whether to allow IBM Storage Protect for Cloud Recovery Portalusers to recover sharing links of the backup data.
Export Encryption Key
This feature is only available for administrators of the IBM Storage Protect for Cloud tenant. The Support account you invited for troubleshooting will not be able to access the page. To export the encryption key, navigate to Settings > System > Encryption keys.
Configure Mapping Settings
If you want to restore items to another location, you may want to map the source domain or user to the destination to update the permissions and metadata, or map the source language to the target language to display the source content in the target language.
Export and Download Your Data
IBM Storage Protect for Cloud Microsoft 365 helps you export and download your backup data for Exchange Online, SharePoint Online, OneDrive, Microsoft 365 Groups, Project Online, Public Folders, Teams, Teams Chat, Yammer, Power BI, Power Automate, or Power Apps.
Restore and Recover Your Data
Data Management
View Subscription Consumption Report
The Subscription consumption report contains two tabs: Microsoft 365 services and Power Platform. It displays your subscription details and consumption of Microsoft 365 services and Power Platform.
Audit User Activities in System Auditor
Navigate to System Auditor page to view the user activities in IBM Storage Protect for Cloud Microsoft 365, divided into the following categories: Time, User, IP address, Operation component, and Event. You can click the time of some user activities to view change details.
Reporting for IBM Storage Protect for Cloud
Job Monitor
The Job monitor page displays the operations taking place in this IBM Storage Protect for Cloud Microsoft 365 instance. You can use the filters (Object type filter, Job type filter, Status filter, and Time filter) or the Search box to search for the backup, restore, and export jobs. In addition, you can click the Manage columns button next to the Refresh () to choose which columns can be displayed in the table.
View Subscription Notifications
You can view notifications of your licenses in the Notifications menu by clicking the bell () button.
Licensing Information
Submit Feedback
IBM provides a platform to collect feedback where you can provide suggestions for product features from your IBM Storage Protect for Cloud Microsoft 365 experience.
Introduction to the Data Export Service
Job Report Troubleshooting
Troubleshooting
This troubleshooting guide is aimed at addressing unexpected issues and errors that you may encounter when using IBM Storage Protect for Cloud Microsoft 365.
Support List
The following table details the appendices included in this document: