Cúram Integrated Case Management Guide

A business overview of Cúram Integrated Case Management and where it fits into the Needs to Outcomes approach.

Introduction
Needs to Outcomes and Integrated Case Management
Assessing Needs - From Initial Contact to Integrated Case Creation
Delivering Benefits to Clients through Product Delivery Cases
Delivering Services to Clients through Service Delivery and Referrals
The caseworker workspace
The caseworker workspace is the main area where caseworkers manage their caseload. The caseworker workspace is designed to help caseworkers with their daily work.
Ongoing Case Management
Configuring Integrated Case Management
Integrated cases and product deliveries are configured as case types in administration. Information that is configured for case types includes information that is common to both integrated cases and products. The information that is contained in the following links explains how to deal with and configure Integrated cases.
Securing Cases
Conclusion