About IBM Storage Protect for Cloud Google Workspace

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IBM® Storage Protect for Cloud Google Workspace can protect your Google Workspace data (including Gmail, Drive, Calendar, Contacts, and shared drives), Google Vault data (including Gmail, Drive, and shared drives), and Google Classroom data by offering automatic backups and flexible restores that enable fast recovery from errors, attacks, and failures.

Subscription and Licensing Information

To find out how IBM charges for IBM Storage Protect for Cloud Google Workspace, refer to Subscription and Licensing Information.

Suspended users are not in the scope of counting licenses for charge.

Google Workspace and Google Classroom

Google Workspace and Google Classroom are individual modules. To use each module, ensure that your organization has purchased the module in the subscription of IBM Storage Protect for Cloud Google Workspace. Suppose your organization has both Google Workspace and Google Classroom modules. In that case, the following pages distinguish the two modules via the Google Workspace and Google Classroom tabs: Dashboard, Protection, Restore, and Subscription.
Note: The following functions are only available for organizations with the Google Workspace module in the subscription of IBM Storage Protect for Cloud Google Workspace: Data management, End-user restore (for IBM Storage Protect for Cloud Recovery Portal), and Unusual activities analysis .

For more information on the data types that are supported or unsupported, refer to the following sections:

Google Vault Protection

Protection for the Google Vault data is an addon in the Google Workspace module. If your organization needs the protection for Vault, contact the IBM representative to enable this feature in your tenant’s subscription to IBM Storage Protect for Cloud Google Workspace. Once the Vault protection has been enabled, the following pages will display the Google Workspace and Vault tabs to distinguish the two protections: Dashboard, Protection, and Restore. For additional details, see Vault Data Protection.

Helpful Notes

Note the following:
  • IBM Storage Protect for Cloud Recovery Portal is a portal where invited Google users can restore or export their data that is protected by IBM Storage Protect for Cloud Google Workspace, as well as view and download job reports. You can click Go to IBM Storage Protect for Cloud Recovery Portal to access the portal. For additional details, refer to the IBM Storage Protect for Cloud Recovery Portal User Guide. Recovering Google Classroom data hasn’t been supported in IBM Storage Protect for Cloud Recovery Portal.
  • When a backup job needs to back up a large number of objects, to not affect the next backups, IBM Storage Protect for Cloud Google Workspace can split the backup into sub jobs to shorten the time of the backup job.
  • For files and folders in drives or shared drives, if a file/folder was backed up before it has been moved to a new location, without any changes to its content, the file/folder couldn’t be backed up again in the new location.

Language Support

IBM Storage Protect for Cloud Google Workspace supports the following languages: English, French, and German.

Supported Browsers

The following table provides the required browser versions:

Browser Version
Google Chrome The latest version
Microsoft Edge () The latest version
Microsoft Edge based on Chromium () The latest version

Use IBM Storage Protect for Cloud Google Workspace Graph APIs

You can use the Graph APIs to do the following:
  • Retrieve audit records for activities within your IBM Storage Protect for Cloud tenant. For details, open IBM Graph Modern API Overview page and navigate to Services and Features > IBM Storage Protect for Cloud > Audits.
  • Retrieve job information from IBM Storage Protect for Cloud Google Workspace and IBM Storage Protect for Cloud Recovery Portal. For details, open IBM Graph Modern API Overview page and navigate to Services and Features > IBM Storage Protect for Cloud Google Workspace > Jobs.

Integration with Microsoft Azure Event Hubs

If you want to build an integration between a hub in Microsoft Azure Event Hubs and the audit records from IBM Storage Protect for Cloud Google Workspace, refer to the instructions in the IBM Storage Protect for Cloud user guide.

Data Export Service

Data Export Service is provided for organizations who want to remove their backup data as they plan to end the subscription to IBM Storage Protect for Cloud Google Workspace. For more details, see Data Export Service.
Note: If you only want to export a smaller sample set of data to plain file format, use the Export button in the restore wizard. For details on downloading exported data, refer to Download Data of Export Jobs.

Storage Location for Backup Data

You can choose to store the backup data in the default storage location provided by IBM Storage Protect for Cloud or your custom storage location. The storage type of the default storage location is Microsoft™ Azure Blob Storage. The storage type of the custom storage location can be one of the following: Google Cloud Storage, Amazon S3, Amazon S3-Compatible Storage, Microsoft Azure Blob Storage, IBM Storage Protect - S3, and IBM Cloud Object Storage.

If your backup data is currently on the default storage location and you want to use your own storage afterward, you can contact IBM Software Support to update your subscription to Bring Your Own Storage (BYOS) and change the storage location to your own storage. For details about configuring a custom storage location, refer to Configure Custom Storage Location for Your Backup Data.

If you use your own storage location at the beginning but you want to change to the default storage location, you can also contact IBM Storage Protect for Cloud support to update your subscription and the storage location.

If you are using the default Microsoft Azure Blob Storage storage and you want to change to another default storage type, note the following:
  • The legacy backup data will remain on the old default storage and can be restored.
  • The new default storage can only store the data that is backed up after you switch to the new default storage type.
  • Both default storage types will be covered in the retention jobs.
If you want to use a custom storage location, the storage type can be one of the following: Amazon S3, Amazon S3-Compatible Storage, Microsoft Azure Blob Storage, IBM Storage Protect – S3, and IBM Cloud Object Storage. Note the following:
  • If you use your own storage location at the beginning but you want to change to the default storage location, you can also contact IBM Software Support to update your subscription and the storage location.

Retention Policy of Backup Data

If you use your custom storage location to store backup data, you can navigate to Settings > General > Retention policy to customize the retention period for the backup data.

You can also customize the Retention policy setting if you use the default storage location with the Unlimited retention subscription.

For details about configuring the Retention policy setting, refer to Configure the Retention Policy Setting.

Note: If your storage location for the backup data has been changed from a custom storage location to the IBM default storage location, only the backup data on the IBM default storage will be deleted according to the retention policy.