View Subscription and Licensing Information
On the All Services page, you can view the subscription expiration date of each available service. The subscription expiration date is displayed below the service name.
Your service may be in the Out of policy status if:
- The number of assigned licenses in Microsoft™ 365 or Google Workspace has exceeded the purchased user seats for IBM® Storage Protect for Cloud.
- The subscription you purchased for an IBM Storage Protect for Cloud does not provide enough capacity for all protected Microsoft 365 objects.
You can hover the mouse on the Out of policy label of a service to view the details. To ensure you can use the services without any interruption, contact your IBM sales representative or business partner to purchase more user seats. For IBM Storage Protect for Cloud Microsoft 365, to increase the capacity, contact your Sales representative; to decrease the consumed capacity, modify the backup scope that has been protected by this service.
Note: IBM Storage Protect for Cloud charge licenses for certain Microsoft 365 subscriptions and Salesforce licenses. For more information, refer to IBM Licensing Information
To view the detailed information on the subscription for each available service, navigate to Administration > Subscription on the left pane. The Subscription page displays the subscription type, subscription status, and expiration date on the tile of each service. Click a service name to view more details about your subscription for this service. The details may include subscription agreements, purchased user seats, and specific services’ additional information like purchased capacity, purchased modules, and so on.
Note: When you view subscription details, you can click View usage details or Download capacity usage details to check the usage report.
To obtain a full subscription for any of the IBM Storage Protect for Cloud, contact IBM Software Support.