Exchange Online Data Types

Edit online
The table below lists the data types supported or unsupported for Exchange Online in IBM® Storage Protect for Cloud Microsoft™ 365:
  • Folder permissions are not supported.
  • By default, the Deleted Items folder and the Junk Emails folder will be excluded from the backup for better performance. If you want to include the folders in your backup, contact IBM Software Support for assistance.

Learn about supported and unsupported Exchange Online for IBM Storage Protect for Cloud Microsoft 365.
Data Type Check Points Default/Custom App Profile Service Account

(Obsolete)
Different types of Mailboxes User’s mailbox Supported Supported
In-Place Archived Mailboxes
Note: IBM Storage Protect for Cloud Microsoft 365 also protects the archived mailboxes that have been auto-expanded.

The PersonMetadata folder in the user’s mailbox is excluded from backup as a system folder. However, the PersonMetadata folder in the in-place archived mailbox is not a system folder and can be protected.

 Supported Supported
Resource (Room and Equipment) Mailboxes Supported Supported
Shared Mailboxes Supported Supported

Different types of Folders

Note: The folder permissions are not supported.
 Calendar

Long name, special characters, and display languages

Folders in the same name

Folder structure

 Supported Supported

Contacts

 Supported Supported
Conversation History Supported Supported
Deleted Items Supported Supported
Drafts Supported Supported
Inbox Supported Supported

Journal

Note: For the attachment of the Journal item that is added by the Insert pictures feature via Outlook desktop app, the attached picture cannot display after the restore.

In the West Europe (Netherlands) data center, the body content of the journal in RTF format cannot display after the restore.

 Supported Supported
Junk Email Supported Supported
Notes® Supported Supported
Outbox Supported Supported
RSS Feeds Supported Supported
Sub Folder Supported Supported
Sent Items Supported Supported
Tasks Supported Supported
Different types of Items and Item Properties Mail Content Supported Supported
Sender Supported Supported
Recipient (Including CC and BCC) Supported Supported
Attachment Supported Supported
Sent time Supported Supported
Category Supported Supported
Follow up Supported Supported
Read/Unread Supported Supported
Importance Supported Supported
Inserted pictures or tables Supported Supported
Signature Supported Supported
Forward Supported Supported
Reply Supported Supported
Font, art word, special character, and display languages Supported Supported
Sort (by size; by conversation) Supported Supported
Post Intact content Supported Supported
Post location Supported Supported
Category Supported Supported
Follow up Supported Supported
Read/Unread Supported Supported
Inserted pictures or tables Supported Supported
Forward Supported Supported
Reply Supported Supported
Font, art word, special character, and display languages Supported Supported
Appointment Event Supported Supported
Location Supported Supported
Attendees Supported Supported
Start time Supported Supported
End time Supported Supported
Duration Supported Supported
Reminder Supported Supported
Show as Supported Supported
Repeat Supported Supported
Mark as Supported Supported
Online meeting Supported Supported
Attachment Supported Supported
Picture Supported Supported
Category Supported Supported
Font, art word, special character, and display languages Supported Supported
Meeting Event Supported Supported
Location Supported Supported
Attendees Supported Supported
Start time Supported Supported
End time Supported Supported
Duration Supported Supported
Reminder Supported Supported
Show as Supported Supported
Repeat Supported Supported
Mark as Supported Supported
Online meeting Supported Supported
Attachment Supported Supported
Picture Supported Supported
Category Supported Supported
Font, art word, special character, and display languages Supported Supported

Contact

Note: Unsupported in GCC High environment
 Name (Full name; First name; Middle name; Last name) Supported Supported
Email (display as) Supported Supported
Phone Supported Supported
IM Supported Supported
Work Supported Supported
Address Supported Supported
Notes Supported Supported
Other Supported Supported
Picture Supported Supported
Private Supported Supported
Follow up Supported Supported
Category Supported Supported
Linked in Supported Supported

Contact group

Note: Unsupported in GCC High environment
 Member Supported Supported
Group Settings Supported Supported
Task Content Supported Supported
Attachment Supported Supported
Inserted pictures or tables Supported Supported
Font, art word, special character, and display languages Supported Supported
From Supported Supported
Assign to Supported Supported
Details Supported Supported
Recurrence Supported Supported
Category Supported Supported
Follow up Supported Supported
Importance Supported Supported
Private Supported Supported
Status Supported Supported
Complete Supported Supported
Start date Supported Supported
Due date Supported Supported
Alert Supported Supported
Task request Content Supported Supported
Attachment Supported Supported
Inserted pictures or tables Supported Supported
Font, art word, special character, and display languages Supported Supported
From Supported Supported
Assign to Supported Supported
Details Supported Supported
Recurrence Supported Supported
Category Supported Supported
Follow up Supported Supported
Importance Supported Supported
Private Supported Supported
Status Supported Supported
Complete Supported Supported
Start date Supported Supported
Due date Supported Supported
Alert Supported Supported
Note Content Supported Supported
Special character and display language Supported Supported
Category Supported Supported
Journal Entry Type Supported Supported
Subject Supported Supported
Start time Supported Supported
Duration Supported Supported
Contact Supported Supported
Category Supported Supported
Content Supported Supported
Conversation Participants Supported Supported
Content Supported Supported
Subject Supported Supported
Modes Supported Supported
Category Supported Supported
Follow up Supported Supported
Read/Unread Supported Supported
Hyperlink Supported Supported
Font, art word, special character, and display languages Supported Supported