SharePoint Online

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To protect SharePoint Online site collections with IBM® Storage Protect for Cloud, you must have at least one of the following apps configured for your tenant for Auto discovery and data protection:
  • IBM Storage Protect for Cloud Microsoft™ 365 (SharePoint Online) service app
  • Microsoft 365 default app with at least the SharePoint Online permissions
  • Custom Azure app with the required permissions

For details on creating an app profile, refer to Create an App Profile. For the app permissions, refer to Required Permissions of Microsoft 365 App Profile.

Note the following for the SharePoint Online service:
  • The hidden lists in SharePoint sites (including SharePoint Online sites, Teams team sites, Group team sites, Viva Engage community sites, and Project Online sites) are now excluded from the backup scope for better performance. If you want to include the hidden lists in your backup, contact IBM Software Support for assistance. For the hidden lists that you can include in the backup, refer to Hidden Lists.
  • If a SharePoint site is connected to a Microsoft 365 Group (a groupified site), IBM Storage Protect for Cloud will keep it in both the SharePoint Sites container and the Microsoft 365 Groups container. IBM Storage Protect for Cloud Microsoft 365 will protect this site in the corresponding container separately as you selected.
  • It is possible to change the SharePoint domain name for your organization in Microsoft 365 as introduced in the Microsoft article: Rename your SharePoint domain. This change affects only the SharePoint and OneDrive URLs. It doesn’t impact email addresses. After the domain name is changed and updated into Auto Discovery, IBM Storage Protect for Cloud Microsoft 365 will run a full backup for SharePoint Online sites and OneDrive objects with new URLs.
  • If you would like to filter the folders to protect for OneDrive service or Exchange Online service, or filter the folders or lists/libraries within the site collections of SharePoint Online service, Project Online services, Microsoft 365 Groups services, or Teams service, you can contact the IBM Software Support for assistance. Note that if your subscription to IBM Storage Protect for Cloud Microsoft 365 is based on the protected data size, the total consumed data size in your subscription will not be affected by the filter policy. IBM will not exclude the size of the filtered items from the total consumed data size.
  • IBM Storage Protect for Cloud Microsoft 365 for SharePoint Online also supports protecting Communication Sites. When restoring a deleted Communication Site to its original location, IBM Storage Protect for Cloud Microsoft 365 supports restoring the custom design of the Communication Site in the backup. If the Communication Site is registered through App Profile, the Communication Site can only be restored with the default design. Note that the comments in Communication Sites are not currently supported.
  • As the locked site collections are inaccessible, the backup job will check the lock status and skip backing up the locked site collections, which will be recorded in the job report; For read-only site collections, only the full backup job that runs once every year will back them up. Since no changes can be made to read-only site collections, the incremental backup jobs will skip them.
  • The files in the SharePoint site and the mailbox items in Exchange Online that are applied with the labels created via AIP (Azure Information Protection) can be protected by IBM Storage Protect for Cloud Microsoft 365, as well as the applied Label. The documents applied with the sensitivity labels of DKE (Double Key Encryption) are also supported, but only the user who has permission can access them.
  • By default, the Preservation Hold library is not protected by IBM Storage Protect for Cloud Microsoft 365. An additional cost is required to enable the feature. You can contact IBM Software Support to enable the protection for the Preservation Hold library.
  • As Microsoft API has a 2 GB size limit to download OneNote notebooks saved in OneDrive or SharePoint, backup jobs will skip the OneNote files that are larger than 2 GB. In addition, due to API limitations, IBM Storage Protect for Cloud Microsoft 365 cannot protect the history versions of OneNote files.

After your authentication method is ready, navigate to Auto Discovery in the IBM Storage Protect for Cloud interface to configure a scan profile for the SharePoint Online site collections that you want to protect in IBM Storage Protect for Cloud Microsoft 365. For details, refer to Auto Discovery for Microsoft 365.

Then, you can navigate to the IBM Storage Protect for Cloud Microsoft 365 interface to enable the backup service after the Auto Discovery scan job completes.