Dynamics Customer Engagement

Edit online

The Dynamics Customer Engagement app profile can be used by the IBM® Storage Protect for Cloud Dynamics service. The Dynamics Customer Engagement app profile is for the IBM Storage Protect for Cloud Dynamics Customer Engagement app. The table below lists the permissions that should be accepted when you authorize the IBM Storage Protect for Cloud Dynamics Customer Engagement app.

API Permission Type Purpose
Microsoft Graph

User.Read

(Sign in and read user profile)

 Delegated Retrieve your Microsoft 365 tenant information.

Directory.Read.All

(Read directory data)

 Application
Dynamics CRM

user_impersonation

(Access Common Data Service as organization users)		 Delegated IBM Storage Protect for Cloud Dynamics 365 uses it to back up and restore records in Dynamics Customer Engagement.