BPCUI0615E Cannot connect to IBM Security Verify because the tenant name is incorrect.

Explanation

This problem occurs when you enter an incorrect tenant name for IBM Security Verify. The tenant name typically follows the format tenant.verify.ibm.com, where tenant is the name that is associated with your company or organization. For example, bankxyz.verify.ibm.com.

Action

To identify the correct tenant name for IBM Security Verify, check your email inbox and search for an email with the title Welcome to IBM Security Verify. In that email, locate the URL for IBM Security Verify. The format of the URL is https://tenant.verify.ibm.com.

In that URL, the tenant name is the hostname, such as tenant.verify.ibm.com. Try to connect to IBM Security Verify again with the correct tenant name.