Getting started with IBM mail support for Microsoft Outlook

Complete the following tasks to help users get started in the cloud with IBM® mail support for Microsoft Outlook.

Before you begin

Complete the procedure Preparing for IBM mail support for Microsoft Outlook.

About this task

Table 1. Getting started with IBM mail support for Microsoft Outlook

Task	Why this task is important	Additional information	Complete?
If you did not add the MS Outlook Access add-on subscription during user provisioning, add it now.	This subscription must be added for users to access their mail in the cloud by using a Microsoft Outlook client.	Adding an IBM mail support for Microsoft Outlook subscription
Point users to the IBM mail support for Microsoft Outlook documentation.	The documentation describes how to install, set up, use and troubleshoot IBM mail support for Microsoft Outlook.	IBM mail support for Microsoft Outlook documentation
Prepare to troubleshoot.	You can quickly resolve any problems.	Refer to the Troubleshooting, known limitations, and restrictions section of the documentation.