562 The nodes hardware configuration does not meet the minimum requirements

Explanation

The node hardware is not at the minimum specification for the node to become active in a cluster. This error might occur because of hardware failure, but is also possible after a service action that used an incorrect replacement part.

User response

On IBM® SAN Volume Controller, follow troubleshooting procedures to fix the hardware:
  1. View node VPD information to see whether anything looks inconsistent. Compare the failing node VPD with the VPD of a working node of the same type. Pay particular attention to the number and type of CPUs and memory.
  2. Replace any incorrect parts.
On FlashSystem 7200 and FlashSystem 9200, follow troubleshooting procedures to fix the hardware:
  1. It is not possible to service parts within the node canister. Reseat the existing node canister to see whether the problem fixes. If it does not, use the hardware node canister remove and replace procedures to change the node canister.

On IBM Storage Virtualize for Public Cloud and IBM Storage Virtualize, contact your hardware manufacturer.