Validate the installation

Check if IBM MQ works with IBM RPA

See Validating IBM MQ for more information.

Check whether you are able to log in to IBM RPA Control Center

After the IBM RPA installation, log in to IBM RPA Control Center. Use the server address and the IBM RPA Control Center port that you provide at the IBM RPA server installation, for example 192.0.2.0:7780. If it's your first access to the IBM RPA Control Center, see First user access.

The page must connect with the server configurations and load its components. You must be able to see the login screen and log in with your user and password.

Check the installation logs

Check the installation logs to look for possible errors or warnings messages during the installation process.

From the Windows Explorer or the Windows Run (Win + R), search for %programdata%\IBM Robotic Process Automation\Setup and open the SetupServerServices file. This log file is generated during the IBM RPA server installation.

You can check all events that occurred during the IBM RPA server installation and look for Error and WARNING messages that might cause problems in your IBM RPA environment.

Optional: Check the UMS logs

Follow this step only if you chose Single Sing-On (SSO) as an authentication method and configured the UMS server.

Check whether UMS is used by the IBM RPA server. From the Windows Explorer or the Windows Run (Win + R), search for %programdata%\IBM Robotic Process Automation\servers\umsServer\logs and open the http_access.log file. This log file is generated when you set up UMS server during the IBM RPA server installation.

You can review all request events by the IBM RPA server to UMS and OIDC endpoints and check the status to look for potential problems in your IBM RPA environment.