Installing a QRadar data gateway in IBM Cloud
You connect to IBM® QRadar® on Cloud through a data gateway. You can install the data gateway in IBM Cloud.
Before you begin
Ensure that your appliance meets the data gateway system requirements. See System requirements for data gateways.
Schedule a maintenance window for this task and ensure that users do not deploy changes while the data gateway is being added to your deployment.
Ensure that you have the full host name of the Console that you connect to through your gateway appliance.
About this task
For any issues with QRadar software, engage IBM Support. If you experience any problems with IBM Cloud® infrastructure, refer to IBM Cloud documentation (https://cloud.ibm.com/docs). If IBM Support determines that your issue is caused by the IBM Cloud infrastructure, you must contact IBM Cloud for support to resolve the underlying issue.
You must use static private and public IP addresses.
Data gateways must be installed one at a time. If you are installing more than one data gateway, wait until you complete installation of one before you install the next one.
You cannot have more than two DNS entries. QRadar installation fails if you have more than two DNS entries in the /etc/resolv.conf file.