Automatic update error

38750066 - Automatic updates could not complete installation. See the Auto Update Log for details.

Explanation

The update process encountered an error or cannot connect to an update server. The system is not updated.

User response

Select one of the following options:

  • Verify the automatic update history to determine the cause of the installation error.

    In the Admin tab, click the Auto Update icon and select View Log.

  • Verify that your console can connect to the update server.

    In the Updates window, select Change Settings, then click the Advanced tab to view your automatic update configuration. Verify the address in the Web Server field to ensure that the automatic update server is accessible.