Preparing the 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H, or 9223-42S system to remove and replace the vital product data card

To prepare the system to remove and replace the vital product data card, complete the steps in this procedure.

About this task

Note: If you plan to replace the VPD card and have the replacement card, you can contact the following email address from 8 AM to 5 PM US Central Time, Monday to Friday, to obtain the replacement activation codes before repair. You must supply the machine type and serial number, and the part number and serial number of the replacement VPD card. If you use the AIX® or Linux® operating systems, contact pcod@us.ibm.com. If you use the IBM® i operating system, contact icod@us.ibm.com.

Procedure

  1. Identify the part and the system that you are working on. For instructions, see Identifying a part.
    Use the blue identify LED on the enclosure to locate the system. Ensure that the serial number of the system matches the serial number to be serviced.
  2. Stop the system. For instructions, see Stopping a system.
  3. Access the ASMI.

    If you are already connected to the ASMI, go to the next step.

    1. For instructions, see Accessing the ASMI without an HMC.
    2. Click Tasks.
    3. Click Operations > Launch Advanced System Management (ASM).
  4. Record the system identifiers.
    Note: To perform this operation, your authority level must be administrator or authorized service provider.
    1. In the ASMI Welcome page, if you have not already logged in, specify your user ID and password, and click Log in.
    2. In the navigation area, expand System Configuration > Program Vital Product Data.
    3. Select System Brand under Program Vital Product Data.
    4. Manually record the value for the system brand, which appears in the right pane.
    5. In the navigation area, select System Keywords under Program Vital Product Data.
    6. Manually record all of the values, such as the Machine type-model, System serial number, and System unique ID.
      Notes:
      1. If you do not know the system unique ID, contact your next level of support.
      2. You cannot boot the system until valid values are entered for all fields.
      3. You can change these entries only once.
  5. Label and disconnect the power cords from the system unit.
    See Figure 1 or Figure 2.
    Notes:
    • This system might be equipped with two or more power supplies. If the removing and replacing procedures require the system power to be turned off, ensure that all the power sources to the system are disconnected.
    • The power cord (B) is fastened to the system with hook-and-loop fastener (A). If you are placing the system in a service position after you disconnect the power cords, ensure that you unstrap the fastener.
    Figure 1. Removing the power cords from a rack-mounted server
    Removing the power cords from a rack-mounted server
    Figure 2. Removing the power cords from a stand-alone server
    Removing the power cords from a stand-alone server
    (L003)
    L003 label image
    or
    L003 label image
    or
    L003 label image
    or
    L003 label image
    or
    L003 label image
    L003 label image
    L003 label image
    DANGER
    Multiple power cords. The product might be equipped with multiple AC power cords or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power cables. (L003)
  6. For a rack-mounted system, open the side latches (A) and pull the latches to slide the system unit fully into the service position until the slides click and hold the system unit securely. Ensure that the screws inside the latches are not secured to the rack.
    See the following figure.

    Remove the hook-and-loop fasteners that secure the cable management arms. Ensure that the cable management arms can move freely. Ensure that the cables at the rear of the system do not catch or bind as you pull the system unit into the service position.

    Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.
    Pull out one drawer at a time
    Figure 3. Releasing the side latches
    Releasing the side latches
  7. Attach the electrostatic discharge (ESD) wrist strap.
    The ESD wrist strap must be connected to an unpainted metal surface until the service procedure is completed, and if applicable, until the service access cover is replaced.
    Attention:
    • Attach an electrostatic discharge (ESD) wrist strap to the front ESD jack, to the rear ESD jack, or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware.
    • When you use an ESD wrist strap, follow all electrical safety procedures. An ESD wrist strap is used for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
    • If you do not have an ESD wrist strap, just prior to removing the product from ESD packaging and installing or replacing hardware, touch an unpainted metal surface of the system for a minimum of 5 seconds. If at any point in this service process you move away from the system, it is important to again discharge yourself by touching an unpainted metal surface for at least 5 seconds before you continue with the service process.
  8. Remove the service access cover.
    For a rack-mounted system, complete the following steps. Refer to Figure 4.
    Attention: Operating the system without the service access cover on for more than 10 minutes when the system power is turned on might damage the system components.
    1. Release the service cover latch by pushing the release latch (A) in the direction shown.
    2. Slide the cover (B) off the system unit. When the front of the service access cover clears the upper frame ledge, lift the cover up and off the system unit.
    Figure 4. Removing the service access cover from a rack-mounted system
    Removing the service access cover from a rack-mounted system
    For a stand-alone system, complete the following steps. Refer to Figure 5.
    Attention: Operating the system without the service access cover on for more than 10 minutes when the system power is turned on might damage the system components.
    1. Release the latch by pushing the release latch (A) in the direction shown.
    2. Slide the cover (B) off the system unit. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the system unit.
    Figure 5. Removing the service access cover
    Removing the service access cover.
  9. Press and hold the push-button (A) on the trusted platform module card to activate the identify LED for the faulty part as shown in the following figure.
    Verify that the LED (B) is lit, which indicates that sufficient power exists for the identify LED. If the LED (B) is not lit, use the location code to find the physical location by using the service label.
    Figure 6. Activating the identify LED
    Activating the identify LED
  10. Look for the flashing amber LED (A) of the vital product data card. See Figure 7 or Figure 8.
    Figure 7. Location of the vital product data card service indicator LED on a rack-mounted server
    Location of the vital product data card service indicator LED on a rack-mounted server
    Figure 8. Location of vital product data card service indicator LED on a stand-alone server
    Location of vital product data card service indicator LED on a stand-alone server