After you have identified the processors that are having
problems, check the HMC controlling the server and complete any required
service actions. If no serviceable events are found, try
any isolation procedures for unconfigured processors that are found
in the Start
of service call.
When all processors are available, continue with the
procedure to verify memory.
If processor de-configuration persists, contact your next
level of hardware support.
Verify processors are running at expected frequencies by
using the following command:
dsh –av “egrep ‘processor|clock' /proc/cpuinfo”
Verifying the availability of memory resources
To verify the availability of memory resources, perform the
following steps:
Run the following command:
dsh –av “grep MemTotal /proc/meminfo”
Select from the following options:
If the operating system has access to all memory resources, a
command prompt is shown without any data. You can now exit this procedure.
If memory requires configuration, check the HMC controlling the
server logical partition and perform any service actions as instructed
Note: Before you perform a memory service action, make certain
that the memory was not unconfigured for a specific reason.
If no problems are found in the HMC, refer to the Start of service
call and follow the instructions for diagnosing unconfigured
memory.
If the memory de-configuration persists, contact your next
level of support.