Sixty minute inactivity timeout for Planning Analytics Workspace on Cloud

A new inactivity timeout enhances security in Planning Analytics Workspace 2.0.61.

Currently, Planning Analytics Workspace on Cloud enforces a 24 hour session timeout. This session timeout disconnects a user 24 hours after their most recent login and requires the user to log back in to Planning Analytics Workspace. The session timeout is enforced regardless of user activity. If a user is active continuously, the session timeout is still triggered 24 hours after the most recent login.

In addition to this session timeout, Planning Analytics Workspace 2.0.61 introduces an inactivity timeout. When a user is inactive for 60 minutes, the user is logged out of Planning Analytics Workspace. This inactivity timeout is mandatory and applicable to all Planning Analytics Workspace on Cloud customers. The 60 minute inactivity interval is static and cannot be modified.

Planning Analytics Workspace will warn a user about an imminent timeout due to inactivity. If the user does not intervene, the inactivity timeout occurs 60 minutes after the most recent activity.

When an inactivity timeout does occur, what is the impact on the user?

  • Workspace end user state will be lost.
  • Authoring of Books and Plans/Applications that are not saved will be lost.

This new inactivity timeout is applicable only to Planning Analytics Workspace on Cloud, but also impacts Planning Analytics for Microsoft Excel.

For more information on the inactivity timeout, see Connection timeouts in Planning Analytics Workspace on Cloud.

For details on configuring timeouts in Planning Analytics Workspace Local, see Configuring parameters for Planning Analytics Workspace Local.

For more information on how the inactivity timeout impacts Planning Analytics for Microsoft Excel, see Timeouts in IBM® Planning Analytics for Microsoft Excel