Overview

Attention: The deprecation of IBM Dojo Extension Toolkit (IDX) and AngularJS-based IBM® Sterling Store Engagement (Legacy) was announced on 30 September 2022. Support for the deprecated Dojo Extension Toolkit (IDX) and AngularJS-based IBM Sterling Store Engagement (Legacy) solution ends 30 September 2023. For more information, see Deprecation notice for Dojo and AngularJS-based Sterling Store Engagement (Legacy) and Transitioning from Sterling Store Engagement (Legacy).

IBM Sterling Order Management System is a software as a service (SaaS) offering, which is designed for organizations that are looking for foundational order management capabilities to augment their existing e-commerce initiative or to start a new omnichannel initiative. With Sterling Order Management System, you can manage these complexities, and improve the supply chain efficiencies and business responsiveness of your organization by cost-effectively orchestrating global product and service fulfillment across the extended enterprise.

You can use the Sterling Order Management System offering to deliver a seamless order management experience across all channels, which creates a complete shopping experience for your customers.

With Sterling Order Management System, you can enhance cross-channel efficiencies by improving and streamlining complex order management and fulfillment operations across your commerce systems. The Sterling Order Management System offering includes the following solution-based packages and services:

IBM Sterling Order Management System Standard Edition (formerly IBM Sterling Order Management System Service):
Full-featured omnichannel Sterling Order Management System IBM Cloud® Service offering that is designed to enable intelligent matching of internal and external sources of supply and demand while adhering to business rules configurable.
IBM Sterling Order Management System Essentials Edition (SaaS offering):
Delivers faster time to value with a foundational set of features and services for order management and inventory availability.

With the IBM Sterling Order Management System solution, you can use the following cloud-based product service offerings:

Deprecation notices

The deprecation of IBM Dojo Extension Toolkit (IDX) and AngularJS-based IBM Sterling Store Engagement (Legacy) was announced on 30 September 2022. Support for the deprecated Dojo Extension Toolkit (IDX) and AngularJS-based IBM Sterling Store Engagement (Legacy) solution ends 30 September 2023. For more information, see Deprecation notice for Dojo and AngularJS-based Sterling Store Engagement (Legacy) and Transitioning from Sterling Store Engagement (Legacy).
The deprecation of the Application Console was announced on 12 December, 2022. We have a deprecation schedule in place indicating the deprecation phases, dates, and levels of support. For more information, see Deprecation notice for Sterling Order Management System Application Console .