Node metrics page
The Node metrics page displays metrics and key performance indicators for one or multiple nodes in a simple table view. Metrics are measured based on the capacity unit of measure that is defined in your system.
- From a workspace, within the Nodes section, click View all. For more information, see Workspace details.
- From the Node search results page, select one or more checkboxes from the search results table and then click View metrics. For more information, see Searching for nodes.
- From the workspaces page, click one of the Performance metrics, Shipment metrics, Shipment age, Shipment status duration, or Release status duration links.
The node metrics page has five tabs:
- After metrics are enabled, the system begins capturing metrics and calculating KPIs. Depending
on when the feature was enabled, you might not see a complete set of metrics when you change the
time filter to Last 7 days or Last 30 days. For
example, a complete set of metrics for Last 7 days is not available until
seven days after the metrics feature was enabled.
Also, if you request for IBM to temporarily disable metrics, then metrics are not gathered during the time it is disabled. Therefore, you might see gaps in the data when the metrics feature is reenabled.
- The metrics are for sales orders by default. To view purchase order metrics, create a workspace that uses purchase orders as the document type, then from the workspace, click Node details or Node metrics.
Performance metrics
The Performance tab displays data about the performance of the nodes in table format. You can customize the table to include any of the following fields.
- Node ID
- The node ID.
- Node name
- The node name.
- Fill rate
- The percentage of units or releases that were fulfilled when compared to the total quantities
that were sent to the node
Fill rate = Fulfilled within specified time filter ÷ (Backlog + Sent to node). - Utilization rate
- The percentage of units or releases that were fulfilled when compared to the capacity available
for the
Utilization rate = Fulfilled within specified time filter ÷ (Capacity within the time filter). - % SLA met
- The percentage of shipments that were shipped on time (on or before the expected ship date), compared to the total number.
- UOM
- The unit of measure (units or releases). Administrators can set the capacity unit of measure in the Settings > Display settings page. For more information, see Configuring settings.
- Pending
- The number of shipments that are either not shipped or not picked up by the end of the specified time filter.
- Shortage rate
- The percentage of shipments with a shortage. The shortage rate percentage = Picked shipments with shortage ÷ Picked shipments.
- SLA met
- The number of shipments that were shipped (or picked up by the customer) on or before the expected ship date.
- % SLA missed
- The percentage of shipments that were shipped after the expected ship date, compared to the total number of shipments that are assigned to the node. The definition of shipped includes both pick and ship delivery methods.
- SLA missed
- The number of shipments that were shipped after the expected ship date.
- Capacity
- The number of units or releases that the node can process during the specified time filter. The
number that you see is derived from the daily capacities. For example, it is 10 AM. The node is open
from 8 AM to 6 PM and capacity is 100 releases per day.
- If the time filter is Today, the number that you see is the capacity for the day. In this example, the capacity is 100.
- If the time filter is 7 days or 30 days, the capacity is the sum of the daily capacities for the last 7 or 30 days, not including today. In this example, the capacity for 7 days is 700.
For more information about resource pools, see one of the following resources.- Creating and modifying a resource pool in the Applications Manager
- Create a resource pool.
- Backlog
- The number of units or releases that were unfulfilled before the start of the specified time filter.
- Sent to node
- The number of units or releases that were assigned to the node within the specified time filter.
- Fulfilled
- The number of units or releases in orders that were fulfilled within the specified time filter. By default, fulfilled is where the status is Shipped or higher (status 3700 or higher) or Carried (status 1100.7777). IT developers can customize the statuses that are considered fulfilled. For more information, see Customizing statuses that are considered Fulfilled .
- Picked shipments
- The number of shipments that are on or past the Backroom pick in progress pipeline status.
- Picked shipments with shortage
- The number of shipments that include an order line that cannot be fulfilled due to an inventory shortage. Order line shortages consider shortages that are recorded during backroom pick.
You can take several actions from the Performance metrics page.
- Customize the table display
- Customize how the table appears by clicking the gear icon and then modifying the table configuration. You can select what fields to display and designate what order you want them to appear in the table. When done configuring, click Apply.
- View node details
- View the details for a specific node by clicking the node ID name or clicking the overflow menu icon and clicking View details.
- Change capacity
- Node capacity refers to the capacity of a node to fulfill orders. You can view the capacity that
is defined for the node for a date range and modify the standard capacity of the node. Change
capacity by clicking the overflow menu icon (
) and clicking Change capacity. For more
information, see Changing node capacity.
- Reassign pending shipments
- Reassign all pending shipments on the node to other available nodes. Reassign pending shipments
by clicking the overflow menu icon () and clicking Reassign pending shipments.
For more information, see Reassigning pending shipments from the node details page.
- Turn a node on or off
- Turn a specific node on or off in one of two ways. You can click the node ID and toggle the
Status either to Node on or Node
off. You can also click the overflow menu icon () and clicking either Turn on
node or Turn off node.
Shipment metrics
The Shipment tab displays data about the number of shipments for each node in table format.
The shipment metrics are calculated from when an order was created. If wanted, you can override
the default and calculate metrics from when a shipment was created by adding the
yfs.sba.shipmentmetrics.from=ShipmentCreate property in the
customer_overrides.properties file.
You can customize the table to include any of the fields. For descriptions of the available fields, see Shipments: statuses.
If you have customized shipment status in your pipeline, you can include that data as other table columns. For more information, see Adding columns and actions to existing tables.
You can take several actions from the Shipment metrics page.
- View shipment details
- View more details about the shipments by clicking the numbers in the table. For example, clicking the number 6 in the Shipped column shows details about the six shipments that are fulfilled.
- View node details
- View the details for a specific node by clicking the node ID name or clicking the overflow menu
icon () and
clicking View details.
- Change capacity
- Node capacity refers to the capacity of a node to fulfill orders. You can view the capacity that
is defined for the node for a date range and modify the standard capacity of the node. Change
capacity by clicking the overflow menu icon () and clicking Change capacity. For more
information, see Changing node capacity.
- Reassign pending shipments
- Reassign all pending shipments on the node to other available nodes. Reassign pending shipments
by clicking the overflow menu icon () and clicking Reassign pending shipments.
For more information, see Reassigning pending shipments from the node details page.
- Turn a node on or off
- You can turn a specific node on or off in multiple ways. You can click the node ID and toggle
the Status either to Node on or Node
off. You can also click the overflow menu icon () and click either Turn on
node or Turn off node
Shipment age metrics
The Shipment age tab displays data about the age of shipments in days.
The shipment age metrics represent the duration in days from when an order was created to the
current date. If wanted, you can override the default and calculate metrics from when a shipment was
created by adding the yfs.sba.shipmentage.from=ShipmentCreate property in the
customer_overrides.properties file.
You can customize the table to include any of the fields. For descriptions of the available fields, see Outbound shipment pipeline statuses.
If you have customized shipment status in your pipeline, you can include that data as other table columns. For more information, see Adding columns and actions to existing tables.
View more details about the shipments by clicking the numbers in the table. For example, clicking the number 6 in the Shipped column shows details about the six shipments that are fulfilled.
Shipment status duration metrics
The shipment status duration metrics show the number of hours that a shipment is in a particular status. You can use this information to identify issues and change the fulfillment workflow.
Release status duration metrics
The release status duration metrics show the number of hours that a release is in a particular status. You can use this information to identify issues and change the fulfillment workflow. The term Releases refer to the total number of releases that are captured during the time frame.