You can add disposition codes for the store associate to select for each returned
product.
Procedure
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Perform the following steps to create a disposition code:
- Log in to Sterling™ Business Center as a system
administrator.
- From the Organization menu, select the organization for which you want to
apply the rules.
- Click System Setup. The System Setup home page opens.
- Expand the Return Order menu.
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Click Disposition Codes. The Return Disposition
page opens.
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Click Add. The Add window opens.
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Enter the Disposition Code.
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Enter the Description.
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Select the Product Class from the menu, if applicable.
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Select the Damaged check box if the disposition of the product means
that the product is Damaged.
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Click the Final Disposition check box if this disposition is a final
disposition and cannot be modified after the store associate selects it.
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Click Save.