You can delete the existing work order cancellation reason codes, if they are not being
used.
Procedure
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Navigate to the Cancellation Reason window. To navigate to the
Cancellation Reason window, perform the following steps:
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Log in to Sterling™ Business Center as an
Enterprise Administrator. The Business Center home page opens.
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Click System Setup. The System Setup home page opens.
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Expand the Work Order menu, and click Cancellation Reason
Codes. The Cancellation Reason window opens.
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Select the check boxes of the cancellation reason codes that you want to delete, and click
Delete. The Confirm Delete window opens.
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Click Yes. The cancellation reason codes are deleted.