Using Order Hub

Order Hub is an IBM Sterling® Order Management System user interface that fulfillment and order management professionals can use to manage their fulfillment network.

You can translate your business goals into actions within the fulfillment network by using the intuitive interface, contextual data, and key performance metrics that Order Hub provides.

Using Order Hub, you can view various metrics and to monitor nodes, orders, and shipments across your network. You can also define alert rules to identify SLA and progress risks and display alerts on your workspace.

Additionally, you can use Order Hub to view extensive details about nodes and orders and perform various actions such as change the node capacity and reassign pending order releases to other available nodes. You can also view details about items and SKUs and perform various inventory actions such as move inventory across nodes, adjust safe stock, and set fulfillment options.

Note: Feature availability depends on the Order Hub release version. If you do not see a specific option in your environment, see What's new in Order Hub to confirm whether or not the feature is included. If the feature is not available in your current version, consider upgrading to a supported release to access full functionality.

Overview video

New to Order Hub? View a video to learn about how you can use Order Hub to manage your fulfillment network efficiently.

(Video)Order Hub overview