Finding services, resource groups and resources

You can search for services (applications), resource groups, and resources using the Search function. You can further filter the search results by defining filter conditions, which can be saved for future use.

1. Search for services, resource groups and resources using the following information:

   Search

   As you insert your cursor into the Search field, the five most recent searches are listed, and can be selected.

   • You can delete a recent search by clicking the delete button (X) to the right of the suggested search, or click View all to display all recent searches.
   • When viewing all recent searches, you can filter the results further using the Filter table Search field, or you can select them and then delete them from the recent searches list.

   As you type in a search term, suggested search results are listed, both from the topology database and from recent searches, with your entered text highlighted.

   Tip: For information on advanced query syntax, see the inventory query reference topic.

   When you click a search result, the results are listed under the Favorites and All results sections, separated into services, Resource groups and Resources tabs, and search is closed with the search term displayed. Click the delete button (X) to the right of the search term to return to the previous Resource management screen.

   Deleted resources: For resources only, you can select the Include deleted resources toggle in order to include deleted resources on the Results page (unless an administrator has disabled that feature). Deleted resources are marked as such, and the date and time that they were deleted is displayed. If you click View topology, the resource is displayed in the Topology Viewer with the history timeline open, and set to 1ms before deletion. When closed, the topology is cleared. When you search for resources with a previous point in time set in the history timeline, deleted resources are not returned and the toggle to include them is not available.

   For each search result, the service, resource group or resource name, type and other properties are displayed.

   If a status other than 'clear' exists for a search result, the maximum severity is displayed in the information returned, and a color-coded information bar above each result displays all non-clear statuses (in proportion).

   For resources only you can click More details to display additional information on the Resource details sidebar, such as its state and any associated severity levels, or when the resources were previously updated or replaced (or deleted).

   To render a topology, click the name link.

   Resource group restriction: When you load a resource group topology, you are unable to follow its neighbors, or change its hops, or make use of its advanced filters.

   Tip: While viewing a topology, you can click View legend to open a Help panel that describes the visual elements used in the display of the topology. Alternatively, you can click Tabular view to display the topology of a service or resource group in table format instead.

2. Filter search results for services, resource groups and resources using the following information:

   Filter conditions

   The Resource management page (or Resource map) can display a large number of resources, resource groups or services, which you can filter using the Filter conditions panel. Filters reduce the number of items displayed in the Results table as you define them, and you can save them for future use.

   Click Open filter to the left of the Search field to display the panel. If filters were defined and saved previously, you can select them from the Select a filter drop-down list.

   You define filter conditions using the default, or previously customized, Severity, Business criticality, or Other properties filters.

   Tip: You can select an existing filter and save it as a new filter, which you can then edit.

   For resources only: You can apply the filters you set to a specific moment in time by using the Historical search setting. Alternatively, you can display resources changed during a specified period using the Last updated setting.

   Severity

   Select one or more severity as a filter condition.

   Business criticality

   Select a business criticality as a filter condition.

   Business criticality can be customized by an administrator, as described in Defining business criticality.

   Other properties

   To add additional filter properties, click Add conditions+.

   Note: The default Filter builder properties are 'entityTypes', 'name' and 'tags'. An administrator can add additional properties for filtering.

   Define a filter condition

   1. Select a property from the Choose a property drop-down.
   2. Select an operator appropriate to that property from the Choose an operator drop-down.
   3. Depending on the property selected, either type in a value or select one using the Value field (or drop-down).
   4. Click Apply to filter the Results table.

   You can delete, edit or disable the filter, or save it for future use.

   Tip: Any filter conditions you set are maintained in the URL, and can therefore be shared via direct-launch URL string.

   Examples:

   • Example 1: Select the 'tags' property, then the 'excludes all' operator, then choose one of the available tags from the Value drop-down. Once applied, all results with that tag are excluded from the Results table.
   • Example 2: Select the 'name' property, then the 'equal to' operator, then type a resource name into the Value field. Once applied, only results of that name are included in the Results table.

   Save a filter

   1. Click Save as new filter on the overflow menu.
   2. Define a Filter name and Description for the filter. The name must be unique.
   3. Define the filter user and their level of access.
      • Only me: Select for private use.
      • Everyone: Select Use or Edit. If you select Edit, everyone will be able to change the filter.
      • Specified users, user groups or both: Select from the available Users or User groups, and then specify the level of control:
        • Use
        • Use and edit
        • Use, edit and manage
   4. Click Save as new filter.

   The specified users will be able to select the filter from the Select a filter drop-down list.

   Delete filters: You can delete only the filters that you have created. To do so, select Delete filter from the overflow menu.

   Geospatial (resources only)

   Select one of the following options from the Scope drop-down.

   Remember:

   If filtering from the Resource management page

   The Services and Resource group tabs are unavailable (grayed out). Once you have identified a resource you wish to view on a map (defined earlier), click the map icon for that resource in the table (to the right of the 'More details' link).

   If filtering from a Resource map

   Filters are applied immediately and the map is adjusted.

   All resources with geospatial data

   All resources that have geospatial properties are displayed.

   The Area filter parameter is unavailable.

   All resources without geospatial data

   All resources without geospatial properties are displayed.

   The Area filter parameter is unavailable.

   Within area

   Click Select area to open a world map. Use the cursor and zoom function to move to a desired location, then use the selection tool to specify the area. Click Apply selection to return to the previous screen, where all resources that have geospatial properties and are located within the selected area are listed.

   From here, you can clear or edit the area.

   Outside area

   Click Select area to open a world map. Use the cursor and zoom function to move to a desired location, then use the selection tool to specify the area. Click Apply selection to return to the previous screen, where all resources that have geospatial properties and are located outside the selected area are listed.

   From here, you can clear or edit the area.

   Include resources in overlapping area

   Click Select area to open a world map. Use the cursor and zoom function to move to a desired location, then use the selection tool to specify the area. Click Apply selection to return to the previous screen, where all resources that have geospatial properties and are located within the selected area are listed, as are resources adjacent to or overlapping with the selected area.

   Exclude resources in overlapping area

   Click Select area to open a world map. Use the cursor and zoom function to move to a desired location, then use the selection tool to specify the area. Click Apply selection to return to the previous screen, where all resources that have geospatial properties and are located within the selected area are listed, though resources adjacent to or overlapping with the selected area are excluded.

   Last updated (resources only)

   You can choose to display only the resources that were created or changed during a specific time period (prior to 'now').

   Exceptions: Changes in severity or status in this time period are not flagged.

   Choose either minutes, hours, or days, and select a number between 1 (one) and 500.