Introduction to Tivoli Netcool/OMNIbus

Tivoli® Netcool®/OMNIbus is a service level management (SLM) system that delivers real-time, centralized monitoring of complex networks and IT domains.

This information presented by Tivoli Netcool/OMNIbus can be handled according to the needs of your organization. For example, it can be passed to helpdesk systems, logged in databases, replicated on remote systems, and used to trigger automatic responses to certain events.

Tivoli Netcool/OMNIbus can also consolidate information from different domain-limited network management platforms in remote locations. By working with existing management systems and applications, Tivoli Netcool/OMNIbus minimizes deployment time and enables employees to use their existing network management skills.

Tivoli Netcool/OMNIbus tracks alert information in a high-performance, in-memory database, and presents information of interest to specific users through filters and views that can be configured individually. Tivoli Netcool/OMNIbus has automation functions that can perform intelligent processing on managed alerts.

Components of Tivoli Netcool/OMNIbus

The Tivoli Netcool/OMNIbus components work together to collect and manage network event information. The names of the components are as follows:

  • ObjectServers
  • Probes
  • Gateways
  • Desktop tools
  • Administration tools
  • Web GUI

The following figure shows an overview of the Tivoli Netcool/OMNIbus component architecture. Probes send alerts to the local ObjectServer, and a gateway replicates these alerts in another ObjectServer in a failover configuration. Alerts that are sent to the ObjectServer can be viewed in events lists in the Web GUI or the desktop. More gateways are also configured to forward alerts to other applications, such as a helpdesk or Customer Relationship Management (CRM) system, and a relational database management system (RDBMS). Netcool/OMNIbus Administrator and the other administration tools can be used to configure and manage the system.

Figure 1. Tivoli Netcool/OMNIbus component architecture
This figure shows a base architecture of the Tivoli Netcool/OMNIbus components, which include probes, gateways, ObjectServers, event lists, the Web GUI, and Netcool/OMNIbus Administrator.