Configuring SevOne Observer jobs
Using the SevOne Observer functionality, you can load monitored servers and their relationships, and then visualize this data as a topology view in the Agile Service Manager UI. It is installed as part of the core installation procedure.
Before you begin
Important: The SevOne Observer supports SevOne version 6.5.1 &
API version 2.20.0.
Ensure you have the SevOne server details to hand, such as the username and password.
The observer is installed as part of the core installation procedure.
About this task
A SevOne Observer job extracts SevOne managed servers via REST API calls. The Observer loads and
updates the servers and their relationships within the Netcool Agile Service Manager core topology
service.
Enhanced modeling:
For past releases, the SevOne Observer modeled relationships from device to device, but from the 30 August 2023 release onwards it models relationships from network interface to network interface.
Restriction: The SevOne Observer supports network device interface data for full links only (partial links are not supported).
Remember: In the Agile Service Manager UI, you will only see relationships between network
interfaces for full links, but not partial links. The following link examples (from the SevOne
Topology Report) show the differences between a full link and a partial link.
- Full link example
- Partial link example
You define and start the following jobs.
- Load job
- Run this job whenever you need SevOne topology data refreshed.
The SevOne Observer loads the following resources and their relationship into the Agile Service
Manager core topology service:
Vertex | Description |
---|---|
Server | SevOne managed server |
Ipaddress | IP address associated with the server managed by SevOne |
Procedure
Configure a SevOne Observer job