This message occurs when the Data ONTAP universal serial bus (USB) adapter driver fails to initialize the device attached to the associated port in the associated adapter for one of the following reasons: Cannot set a unique address for the device; device descriptor is invalid or contains incorrect data; cannot set an active configuration for the device; or the device had multiple interfaces. Note that the Data ONTAP USB driver only supports USB 2.0 bulk-only mass storage devices.
Corrective action
Take one of the following actions:
If the device is connected to an external USB port, try reinserting the device.
If that fails, try replacing the device with a device from a different product family.
If the device is connected to the motherboard and the problem persists, contact technical support for help in diagnosing a USB issue.