Troubleshooting applications on Android
A debug version of Maximo® Mobile for troubleshooting issues is available from IBM® Support.
About this task
If you encounter issues while using Maximo Mobile, you can contact IBM Support to receive the debug version of Maximo Mobile.
Procedure
- Uninstall the release version of Maximo Mobile that you downloaded from the Google Play store.
- On the mobile device, install the APK file for the debug application.
- Verify that the Developer Options setting is ON.
- Enable USB debugging in .
- Connect the mobile device to your desktop by using a USB cable.
- On the desktop, start the Chrome web browser and open the Web Inspector and Debugger tool.
- Locate the mobile device and application. Application entries are named com.ibm.iot.maximo.mobile or com.ibm.iot.maximo.mobileeam.
- Click Inspect. There are two inspectors available for an application. To inspect Network Requests, use Maximo Mobile Network/DB Inspector. To debug other issues or to inspect the DOM, use the default inspector.
- Review the collected data.