Upgrading from IBM Control Desk 7.6.1.5 to Maximo IT 8.1
Earlier known as the IBM Control Desk, Maximo IT is now an add-on to Maximo Manage
and a part of Maximo Application Suite with new and enhanced features.
Maximo IT in Maximo Application Suite overview
IBM Control Desk is now known as Maximo IT. Maximo IT is one of the many add-ons to the Manage application in Maximo Application Suite. Maximo Application Suite is an integrated suite of applications that is built on Red Hat® OpenShift® environment to provide multi-cloud portability, including support for Hybrid cloud or on-premises deployments.
What's changed in Maximo IT
Maximo IT, earlier known as IBM Control Desk, used to be an independent product. Now, Maximo IT is a part of Maximo Application Suite. Processes that were managed at the product-level will now be managed at the suite level.
Architecture and deployment models
Deployment options for Maximo Application Suite
One of the major changes while upgrading from IBM Control Desk to Maximo IT is the migration to Red Hat® OpenShift® container platform. Maximo Application Suite allow multiple ways to install and configure it.
Planning your upgrade schedule
Upgrading involves planning, preparing, executing multiple activities and tasks, and troubleshooting. Planning enough time for all necessary activities helps ease the process.
Planning to upgrade
When upgrading from IBM Control Desk to IBM Maximo IT, keep a few considerations in mind to help ease the process. All the pre-upgrade tasks and prerequisites must be carefully read and understood before going ahead with the upgrade process.
Performing a fresh installation of Maximo Application Suite
You might want to understand how to install Maximo® Application Suite from start, as opposed to upgrading from IBM Control Desk. Maximo Application Suite has multiple supported installation paths.
Creating a Maximo IT/Manage database
Before deploying Maximo IT, you must configure your database. For fresh database configuration, Maximo Manage database will be configured.
Deploying Maximo IT with Maximo Manage
You can deploy Maximo Manage by selecting Maximo IT as the add-on during the deployment. Once deployed, Maximo IT will be accessible when you activate Manage.
Activating Maximo Manage with IT
In order to use Maximo IT, you must activate Maximo® Manage.
Migrating
You can migrate all your IBM Control Desk data to Maximo IT while upgrading. Before starting the upgrade process, make sure you meet all the prerequisites. It is recommended to test the upgrade on a test environment before going to the production environment.