Maximo Application Suite as a Service - Premium Edition

Defining Characteristics

• Standard + incremental features
• Enterprise offering with maximum flexibility
• Large set of core features with additional options for tailored solutions

Value

• Most configurable package well-suited for clients with custom & complex deployment requirements
• Provides maximum operational flexibility
• Offers maximum capacity & options for integration

Features

Full MAS Suite with Custom Operational Options

• Flexible scheduling of upgrades (within limits & excluding security updates)
• Assignment of a coordinator to assist communication between Client and IBM.
• Deployment validation for clients in regulated industries.
• Flexible scheduling of Application upgrades, within a window determined and communicated by IBM.
• Extended retention of database backups. At Client’s request, database backups will be retained for up to one (1) year.
• Support for multiple VPNs

Additional purchase options

• SQL Server database

Premium Edition Clients may purchase additional AppPoints to deploy Applications into a non-shared cluster. Non-shared cluster deployments offer the following features and additional purchase options.

• Extended scheduling of Application upgrades according to IBM’s long term support release schedule. The Cloud Service must always be on a version that is eligible to receive Application updates and security patches. Software utilized by the Cloud Service (e.g., RedHat OpenShift or IBM CloudPak for Data) has its own release cycle. All software utilized by the Cloud Service must be on a version that is eligible to receive software updates and security patches.
• Choice of any AWS data center that offers necessary services

Additional non-shared cluster purchase options

• Enhanced Disaster Recovery
  • RPO: 15 minutes RTO: 6 hours

Limitations & Exclusions

All Premium Edition Clients must acquire entitlement to IBM MAS SaaS Premium Edition Operational Services at a quantity determined by the size and type of their deployment.

All Premium Edition Applications are subject to the following limits:

• Client may select one option from a set of preferred regions in which to deploy the Cloud Service.
• Direct access to the Production Environment database is not permitted.
• Communication between Client and IBM must be initiated via the IBM Support ticket system.

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