Purchasing AppPoints for Maximo Application Suite as a Service

If your AppPoint usage or number of users increases in Maximo® Application Suite as a Service, you can adjust your AppPoint capacity by purchasing more AppPoints.

1. On the Suite administration page, from the side navigation menu, select Usage.
2. On the AppPoint overview card, click Get more.
3. In the Request AppPoints dialog, enter the information in the template, including your customer ID, contact email, and the number of AppPoints that you want to purchase.
4. Copy the information and then click Open IBM Support portal.
5. In the support portal, click Open a case and specify the following information:

   Field	Case information
   Case title	Purchase Maximo Application Suite as a Service AppPoints
   Product	Maximo Application Suite as a Service
   Severity information	Select the severity for the case.
   Case description	Paste the details of the AppPoints request from the template.

   You might need to log in with your IBM® credentials.
6. Submit the case.