Upgrading the Mobile Enterprise Gateway (MEG) and the MaaS360 VPN modules

Information about upgrading to the latest version of the Mobile Enterprise Gateway (MEG) and MaaS360® VPN modules.

The Mobile Enterprise Gateway (MEG) and MaaS360 VPN modules are the only Cloud Extender® modules that are not automatically updated even if the Automatic Updates setting is enabled.

The upgrade fails on the modules because of active browser sessions against Mobile Enterprise Gateway (MEG) and the MaaS360 VPN that might cause service interruption. The modules are automatically downloaded and staged, but the modules are not updated automatically on the Cloud Extender.

Procedure

To upgrade the Mobile Enterprise Gateway (MEG) and MaaS360 VPN modules on the Cloud Extender:
  1. Open the Cloud Extender Configuration Tool.
  2. Click the yellow upgrade flag next to the module to apply the staged modules to the Cloud Extender.