Scaling the Cloud Extender

MaaS360® provides a scaling tool that you use to determine the number of Cloud Extenders that you need to install in your environment.

Cloud Extender Scaling Tool

The Cloud Extender® Scaling Tool uses the size of your environment, plus a list of integrated services that you need, as inputs and outputs for installation requirements.

Follow these steps to download the Cloud Extender Scaling Tool:
  1. From the MaaS360 Portal Home page, select Setup > Services > Enterprise Email Integration.

    The Enterprise Email Integration window is displayed.

  2. Click the link (Click here To use Cloud Extender Scaling Tool to know the number of Cloud Extenders required.) to download the scaling tool. The scaling tool uses Excel macros. When you open the scaling tool, make sure that these macros are enabled. The scaling tool prompts you for sizing details about each corporate server that requires Cloud Extender integration:
    Scaling tool output
    Scaling tool output
  3. Click Generate Recommended Setup to generate setup requirements for your environment. The output displays the following information:
    • The total number of Cloud Extenders that are required for your environment.
    • The number of Cloud Extenders that share certain services.
    • The number of Cloud Extenders that you must configure with dedicated services.
    • The list of services for each Cloud Extender.
    Scaling tool output

General guidelines for scaling Cloud Extender

Follow these general guidelines for scaling the Cloud Extender:
  • The User Authentication, Certificate Integration, and the Mobile Enterprise Gateway (MEG) services also run in High Availability (HA) mode. You can configure multiple Cloud Extenders for these services.
  • The Exchange Integration and the IBM® Traveler Integration services run on multiple Cloud Extenders, but the scope of each Cloud Extender instance must be restricted to an exclusive subset of the mail environment.
  • The Email Notification service must use a dedicated Cloud Extender. However, you cannot enable other Cloud Extender services on the same Cloud Extender instance that runs the Email Notification service. Multiple Cloud Extenders can run the Exchange Integration for Real-time Mail Notifications (Email Notification) service.
  • The Mobile Enterprise Gateway (MEG) service must use a dedicated Cloud Extender. However, you cannot enable other Cloud Extender services on the same Cloud Extender instance that runs the Mobile Enterprise Gateway (MEG) service. Multiple Cloud Extenders can run the Mobile Enterprise Gateway (MEG) service.