Resolving problems when you install IBM Integration Bus
Work through the advice that is provided to help you to deal with problems that can arise when the product is installed on a distributed platform, such as on a Windows, Linux®, or UNIX system.
About this task
The following list describes problems that you might
experience when you install IBM® Integration Bus on
a distributed platform, with a corresponding solution or workaround.
Note: On z/OS®: Search for Integration
Bus for z/OS on the IBM Publications Center website, and download
the Program Directory for your version of IBM Integration Bus.
- On Windows: You are prompted for the location of files during installation
- On Windows: The installation fails
- On Windows: The installation process is interrupted
- On Windows: Firewall software reports attempted internet access from an unexpected program
- On Windows: MSVCP120.dll missing message is issued
- On Linux: You experience display problems when you start the IBM Integration Toolkit
You are prompted for the location of files during installation
Procedure
- Scenario: During the installation of IBM Integration Bus, you are prompted to provide the location of certain installation files.
- Explanation: It is likely that your installation package is truncated and that files are missing.
- Solution: Check the size of the installation package and download another copy of the package if it is not the expected size.
The installation fails
Procedure
The installation process is interrupted
Procedure
- Scenario: You are installing IBM Integration Bus but the process is interrupted before the installation completes.
- Explanation: The process might be interrupted because of a problem, such as a power failure.
- Solution: Restart the installation wizard. If the installation was interrupted by a power failure, the installation wizard automatically restarts when you restart the computer. The installation process continues from the point where it was interrupted, and program files that are already installed are not reinstalled. Do not change the location of the installation directory when you restart the installation, otherwise the program files are split across the two directories, and IBM Integration Bus will not work correctly.
Firewall software reports attempted internet access from an unexpected program
Procedure
- Scenario: During installation of the IBM Integration Bus, your firewall software reports attempted internet access from an unexpected program.
- Explanation: Internet access is not required to complete the installation of the IBM Integration Bus. However, the product might install an updated Microsoft C runtime library or updated version of the Microsoft.NET framework. These components might attempt internet access during the installation, which might cause firewall software to report a warning.
- Solution: This is normal behavior and the installation completes successfully whether you allow access or not.
MSVCP120.dll missing message is issued
Procedure
- Scenario: During installation of IBM Integration Bus, a pop-up window is seen that states mqsisetsecurity.exe has stopped working. Clicking the details in the pop-up window shows that the MSVCP120.dll file is missing.
- Solution: Download and install the Microsoft Visual C++ 2010 Redistributable Package.