Webex Teams alert channel

To send alert notifications from Instana to Webex Teams in real time, create a Webex Teams alert channel.

Creating a Webex Teams alert channel

To create a Webex Teams alert channel, click Settings > Team Settings > Events & Alerts > Alert Channels > Add Alert Channel in the Instana UI.

Webex Teams alert channel

Add the Webex Teams Webhook URL, which you can create on the Webex App Hub at Incoming Webhooks.

Incoming Webhooks

Incoming Webhooks

When you test the integration with the Test Channel button in the Create Cisco Webex Teams Webhook Alert Channel dialog, a message as follows appears in the Webex Teams space, and the message is linked to the Incoming Webhook:

Webex Teams test message

Alerting examples

After you create the alert channel, alerts for the following events are received as an HTTP POST request to the configured Webex Teams Webhook URL (HTTP or HTTPS), the address which the alerts will be sent to.

See the following examples:

On open issues or incidents

Open issues/incidents

On close issues or incidents

Close issues/incidents