Opsgenie alert channel

To send alert notifications from Instana to Opsgenie in real time, create an Opsgenie alert channel.

Creating an Opsgenie alert channel

To create an Opsgenie alert channel, click Settings > Team Settings > Events & Alerts > Alert Channels > Add Alert Channel in the Instana UI.

opsgenie alert channel

Alerting examples

After you create the alert channel, alerts for Opsgenie events are notified with the help of the configured API Key.

See the following examples:

On open issues or incidents

{
  "message": "Garbage Collection Activity High (11%)",
  "description": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
  "tags": "OPSGENIE_TAGS",
  "alias": "53650436-8e35-49a3-a610-56b442ae7620",
  "note": "Suggestion: Tune your Garbage Collector, reduce allocation rate through code changes",
  "priority": "P3",
  "details": {
    "Zone": "prod",
    "FQDN / Host": "host1.demo.com",
    "Entity": "jvm",
    "Entity Label": "Test jvm",
    "Tags": "production, documents, elasticsearch"
  }
}

On close issues or incidents

A resolution notification is sent to Opsgenie with the corresponding issue/incident ID.

On offline, on online, or on change events

{
  "message": "offline",
  "description": "https://XXXXXXX/#/?snapshotId=rjhkZXdNzegliVVEswMScGNn0YY",
  "tags": "OPSGENIE_TAGS",
  "alias": "53650436-a335-49a3-a610-56b442ae7620",
  "note": "Suggestion: Docker container on Host host1.demo.com",
  "priority": "P4",
  "details": {
    "Zone": "prod",
    "FQDN / Host": "host1.demo.com",
    "Entity": "Docker Container",
    "Entity Label": "postgres:10",
    "Tags": "production, documents"
  }
}