Using an Instana-hosted PoP

Enabling Managed locations

Users with the canConfigureSyntheticLocations permission can access the New Location button on the Synthetic Monitoring page. To create a managed location, complete the following steps:

1. On the Synthetic Monitoring page, click New Location.

2. Click Managed.

If your Instana license does not support this add-on, you cannot click Managed. Contact the IBM sales representative for assistance.

3. Click Next.

4. Select a datacenter.
5. Click Activate.

The datacenters in the preceding screenshot are examples. The supported datacenters are in the following geographies:

• Asia Pacific Northeast: Tokyo
• USA East: Northern Virginia
• Europe Central: Frankfurt
• South America East: Sao Paulo

After you select a datacenter and select Activate, a confirmation dialog appears with information about the name of your Managed location and the expected delay before deployment is complete.

After the deployment is complete, the PoP is registered and the managed location appears on the Locations tab. Users with the Owner role can create or modify tests and assign them to run at this managed location.

In the datacenter list, one of the following statuses appears in the Activation Status column:

• Inactive: Instana-hosted PoP is not yet deployed. Select one or more datacenters and click Activate.
• Pending: The deployment is still in process.
• Active: An Instana-hosted PoP is deployed; a location is listed on the Locations tab.
• Error: The deployment failed. The deployment is retried automatically after 30 minutes. If the status is still Error after the deployment is retried, open an IBM support ticket.

Disabling managed locations

Users with the "Configuration of Synthetic locations" permission can access the Action menu for a managed location on the Locations tab on the Synthetic Monitoring page.

To disable a managed location, complete the following steps:

1. Deactivate the location to deprovision the PoP resources.
2. Delete the location when its status changes to Offline.

The action that is listed in the Action menu changes based on the location status.
To deactivate a managed location that is online, in the Actions column, click the ellipsis and click Deactivate. To delete a managed location that is offline, in the Actions column, click the ellipsis and click Delete location.

To disable a managed location, complete the following steps:

1. In the Locations tab, click the ellipsis in the Action column and click Deactivate:

A confirmation dialog is displayed.

2. Click Deactivate to disable the location or click Cancel to leave the location enabled.

To completely stop using this managed location, delete the location. If you want to reuse the location and retain the history of your Synthetic test results associated with the location, do not delete the location. You can activate the Instana-hosted PoP again with the same location.

To activate a managed location again, the location status must be Offline. Click the ellipsis in the Action column and click Activate. Activating provisions the Instana-hosted PoP again and the location status becomes Online. Synthetic tests that were previously assigned to this managed location start to be run again after the PoP retrieves the list of tests. During reactivation, a confirmation dialog appears.

To delete a location, after the status of the managed location changes to Offline, click the ellipsis in the Action column and click Delete location.

The Delete Location dialog is displayed. Click Delete Location.