B581 - Accessor encountered a column tilt outside the specified operational limits
The robotic accessor encountered a column tilt outside the specified operational limit. This can be caused by a damaged frame or a faulty scanner on the robotic accessor. This fix procedure describes how to diagnose and fix the issue.
Fix procedure
- Put the library in service mode:
- From the management GUI., go to .
- Choose option and then click the button.
- Open the front door.
- If a cartridge is stuck between the gripper and a library slot, follow the “Cartridge recovery
from stuck state between slot and gripper” procedure.Additional Troubleshooting:
- Verify the bottom and top fiducials from the column reported are clean and not damaged.
- If the fiducial is dirty, clean it with compressed air or a lint-free cloth.
- If a fiducial is damaged, go to Contact IBM support for a replacement.
- Close the door.
- Perform a library calibration. From the management GUI, go to and choose the option.
- Close the door and set the library online:
- From the management GUI., go to .
- Choose option and then click the button.
- If the problem has been resolved, you are finished, otherwise continue with the next step.
- Put the library back in service mode (See Step 1).
- Verify the bottom and top fiducials from the column reported are clean and not damaged.
- Replace the accessor:
- Replace the robotic accessor using the Robotic Accessor videos.
- Reset the LCC. From the management GUI, go to . Right click on the LCC node card and choose This process will log you out of the GUI..
- Close the front door and calibrate the library. From the management GUI, go to and click .
- Put the library online. From the management GUI., go to and choose option.
- Run Library Verify. From the management GUI, go to keep the default options and click
- If the problem persist, Contact IBM support.
Attention: If the problem has occurred multiple times and still not resolved, contact IBM support.
Damaged Components
During the procedure, if any part is found
physically damaged, replace the applicable Customer Replacement Unit (CRU). See Customer service procedures.