Overview
IBM Connections Engagement Center is a single, accessible hub for organizational news and
content within IBM Connections, enabling users to create and manage web content efficiently. People
get engaged with finding, creating, owning, and promoting content to improve intranet communication.
All content can be found in one place. Communication and collaboration are on the same page or one
click away. Connections Engagement Center makes it simple and easy for users to create content;
there's no need for multiple systems to create and publish content. This documentation explains and
describes role concepts, site structure, functions of the various Connections Engagement Center
features and their usage and configuration.
Get started
IBM Connections Engagement Center makes it easy way to build a social intranet by
creating a portal-like experience using various out-of-the-box and custom widgets. Engagement Center
does not have its own content store, but aggregates content from different backend systems. Mostly,
IBM Connections is the back-end system, since it is the underlying foundation for a set of key
Engagement Center services, such as user authentication and authorization, personalization,
top-level navigation, and news.
Roles
Connections Engagement Center has multiple user roles that provide increasing levels of
access.
Adding the Engagement Center widget to a Community
Community owners can add the Connections Engagement Center widget to a
Community in the same way they would add any other widget or app by using the Community
Actions menu.
Admin dashboard
The Admin Dashboard is reachable through the URL: [your_domain]/xcc/admin
apps.[yourLocale].collabserv.com/xcc/admin . You will find system
configurations there, so be careful with that.
Admin panel
This section describes creating custom grids and layouts and CSS for all pages. If you
are Admin, you can reach the Admin panel on every Connections Engagement Center page by clicking the
Customize button .
Embedded experience
The following widgets have an embedded experience:
Anonymous access
Please make sure, that you configured the Connections Engagement Center for anonymous access.
FlyOut page
The Connections Engagement Center FlyOut Page is managed by the admin or Page Editor. The FlyOut Page may contain any of the over 30 Connections Engagement Center widgets and is available anywhere in Connections. You only need to move your mouse over this icon.
Personalization
Within the individual widgets, personalization can be activated. Upon activation there is the option to configure different channels for different values of a profile. Additionally it is possible to choose a default channel.
Personalize homepage
In the Connections Engagement Center-Settings tab in the admin panel you can personalize the homepage. The source must be an existing Connections Engagement Center page.
Creating a custom widget with the custom widget API
You can copy an existing widget or modify an existing widget to create a new widget using
the custom widget API. You can upload a JavaScript file to have access to the Connections
Engagement Center. This is necessary for the Custom widget API. The widget API is the only API and
where JavaDoc-level documentation is stored.
Functions - fields - buttons
There are different fields and buttons available in the configuration options.
Best practices
Most of the content displayed by Connections Engagement Center pages will be created and maintained within IBM Connections. Therefore we provide some useful best practices in this area to guide your editorial teams to an effective content creation process.