How to enable user tracing

Perform the following steps to enable user tracing:

Procedure

  1. Log on to the Sterling Order Management System Software: Application Console.
  2. Click System > Launch System Management. The System Management window opens.
  3. Click Tools>Trace Components. The Traced Components window opens. The components that are already traced are displayed.
  4. Click Add. The Trace Component window opens.
  5. From the Component Type list, select User Tracing.
  6. In the Component Name (User ID) field, enter the user identifier for which you want to enable tracing.
  7. Select one of the following trace levels:
    • Timer: The time taken to complete various events. You can use this information to find out what parts of the component are taking the longest to complete and resolve performance related problems.
    • SQLDebug - The SQL database statements that are actually run within the component. You can use this information to tune the database for optimal performance. For more information about performance tuning, see Performance management overview.
    • Debug - Information required to debug the component that does not work as expected.
    • Verbose - Comprehensive information about the component.