IBM Cognos service does not start or fails after starting
You start the IBM® Cognos® Analytics service but services either do not start correctly or are very slow to start. After services start, the system fails a short time afterwards. While services are starting, Java™ uses 100 percent of the CPU time.
You may also receive multiple occurrences of error messages such as the following:
- DPR-DPR-1035 Dispatcher detected an error.
- CAM-CRP-1157 Unable to synchronize the local common symmetric key store with Content Manager.
Procedure
If you use a DB2® database for the content store,
ensure that the database version and Java version are
compatible.
For Db2 version 8.2, Java 1.5 is not supported. For Db2 version 9, Java 1.5 is supported on all operating systems except Solaris.