IBM watsonx Orchestrate on Cloud Pak for Data

Version: 5.0.3    Included   IBM

Description

IBM watsonx Orchestrate helps your business by automating repetitive tasks and by simplifying complex processes that save your time and effort. A broad range of prebuilt apps and skills in IBM watsonx Orchestrate help you to automate daily tasks like emailing, completing processes, and creating cases at Customer Relationship Management (CRM) platforms.

You can automate your organization’s tedious daily tasks by using watsonx Orchestrate's Artificial Intelligence (AI) assistants. The foundation models and automation capabilities make your employees to achieve outcomes through integrations with other platforms and other workflows.

Builders use IBM watsonx Orchestrate to develop custom skills and automations for your organization needs. The low-code experience of IBM watsonx Orchestrate enables builders to quickly create and deploy new skills, automation, and AI assistants. By using builders with advanced AI capability, you can create workflows, decisions, document processing and chatbots.

You can use assistant builder to create conversational AI chatbots from scratch or start from templates in a seamless low-code interface. You can build and deploy AI-assisted solutions that help your organization streamline processes.

The following diagram illustrates about the internal and external service flow and the customer experience in watsonx Orchestrate:

An architectural diagram depicting how the service flows to provide the customer service in IBM watsonx Orchestrate

The following diagram illustrates about skills and how the customer, through various channels, interfaces with watsonx Orchestrate:

An architectural diagram depicting how the customer, through various channels, interfaces with IBM watsonx Orchestrate

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