Cloud Pak for Data use cases

When you install IBM® Cloud Pak for Data, you choose the services that you install with the platform based on your business needs. You can use IBM Cloud Pak for Data with different services to implement use cases that help you build a trusted data foundation for your AI operations.

ModelOps

Themes: Collect Organize Analyze

By setting up a ModelOps process for your data, you can use Cloud Pak for Data to manage the full AI lifecycle from a single platform. Use integrated services that support the entire flow, from collecting data to monitoring your models.

See a detailed ModelOps use case.

Data modernization

Themes: Collect Organize

Spend less time managing your data and more time using it to make data-driven decisions. Cloud Pak for Data makes it easy to manage your data, even when it's distributed across silos, databases, and clouds.

When you install the services that support the data modernization use case, you can virtualize data to enable self-service access to data in real time and at scale without creating redundant data. You can also:
  • Prevent your data from becoming dark data by using discovery and cataloging
  • Turn raw data into trusted data through data preparation and governance
  • Enforce data privacy policies
  • Understand the lineage and context for your data
Recommended services:

Data Ops

Themes: Organize

Enable your workforce to access critical data without exposing sensitive data. Easily create and enforce policies to govern your business data. Cloud Pak for Data includes services that enable you to:
  • Prepare and refine your data
  • Understand the quality and lineage of your data
  • Govern your data in accordance with relevant regulations
Recommended services:

AI for financial operations

Themes: Infuse

Deliver more agile and reliable plans and forecasts to drive better business performance.

With Planning Analytics, you can automate and integrate planning across your organization for:
  • Financial planning and analysis
  • Workforce planning
  • Sales forecasting
  • Supply chain planning

You can supplement your solution with Cognos® Analytics for rich visualizations and automatic report generation and distribution.

Recommended services:

AI for customer care

Themes: Infuse

Provide exceptional support. Automate customer care to increase customer satisfaction while decreasing time to resolution and call volume. With Watson Assistant, you can provide AI-powered, automated assistance to your customers or employees through web or mobile applications and over the phone. You can also enable your customer service agents to handle customer inquiries more efficiently and effectively.

You can supplement your solution with Watson Discovery to unlock insights from complex business content, such as manuals and contracts.

Recommended services:

Self-service analytics

Themes: Collect Infuse

Data is your most valuable asset. Turn your data into a competitive edge with a data warehouse and business intelligence (BI). Use your data to build reports and dashboards that help you derive business insights. Cloud Pak for Data includes the services you need or persist, visualize, and analyze your data at scale.

Recommended services: