Cloud Pak for AIOps usage dashboard

This dashboard focuses on providing visibility into the traffic that flows through your environment and validates that Cloud Pak for AIOps is correctly configured to handle the traffic as described in Custom sizing.

To import this JSON dashboard, see Importing dashboard by using JSON.

You can import the following JSON into Grafana.

{
"annotations": {
"list": [
{
"builtIn": 1,
"datasource": {
"type": "grafana",
"uid": "-- Grafana --"
},
"enable": true,
"hide": true,
"iconColor": "rgba(0, 211, 255, 1)",
"name": "Annotations & Alerts",
"target": {
"limit": 100,
"matchAny": false,
"tags": [],
"type": "dashboard"
},
"type": "dashboard"
}
]
},
"editable": true,
"fiscalYearStartMonth": 0,
"graphTooltip": 0,
"id": 6,
"links": [],
"liveNow": false,
"panels": [
{
"collapsed": false,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 0
},
"id": 328,
"panels": [],
"title": "Objective",
"type": "row"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"gridPos": {
"h": 4,
"w": 9,
"x": 0,
"y": 1
},
"id": 330,
"options": {
"code": {
"language": "plaintext",
"showLineNumbers": false,
"showMiniMap": false
},
"content": "# Objective\nThe goal of this dashboard is to provide visibility\n on the level of traffic flowing through the \n environment and make sure that Cloud Pak for\n  AIOps is properly configured to handle it\n  as described in the [sizing documentation](https://www.ibm.com/docs/en/cloud-paks/cloud-pak-aiops/4.6.1?topic=planning-hardware-requirements#aimgr_custom). ",
"mode": "markdown"
},
"pluginVersion": "9.4.7",
"type": "text"
},
{
"collapsed": false,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 5
},
"id": 20,
"panels": [],
"title": "Events",
"type": "row"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of events ingested into the system over a 1m average",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green"
}
]
},
"unit": "events/s"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 6
},
"id": 2,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.lifecycle.input.events\"}[1m]))",
"legendFormat": "New events",
"range": true,
"refId": "A"
}
],
"title": "Event ingestion rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 6
},
"id": 288,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.lifecycle.input.events\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Events ingested in time range",
"type": "stat"
},
{
"collapsed": false,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 11
},
"id": 304,
"panels": [],
"title": "Alerts",
"type": "row"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of alert create/update requests over a 1m average",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green"
}
]
},
"unit": "reqps"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 12
},
"id": 5,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.irdatalayer.changes.alerts\"}[1m]))",
"hide": false,
"legendFormat": "Alert creates & updates",
"range": true,
"refId": "C"
}
],
"title": "Alert request rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks alert create/update requests in time range. Updates can come from events, manual user changes, and Cloud Pak for AIOps enrichments.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 12
},
"id": 289,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.irdatalayer.changes.alerts\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Alerts created/updated in time range",
"type": "stat"
},
{
"collapsed": false,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 17
},
"id": 306,
"panels": [],
"title": "Incidents",
"type": "row"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rates of incidents being created/updated over a 1m average",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green"
}
]
},
"unit": "reqps"
},
"overrides": []
},
"gridPos": {
"h": 10,
"w": 17,
"x": 0,
"y": 18
},
"id": 6,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.lifecycle.input.stories\"}[1m]))",
"legendFormat": "Incident creates",
"range": true,
"refId": "A"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.irdatalayer.changes.stories\"}[1m]))",
"hide": false,
"legendFormat": "Incident updates",
"range": true,
"refId": "C"
}
],
"title": "Incident request rates",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks the creation of new incidents in time range. Policies that determine when to create incidents can be configured in the Cloud Pak for AIOps Automations page",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 18
},
"id": 290,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.lifecycle.input.stories\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Incidents created in time range",
"type": "stat"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks the number of updates incidents have received in time range.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 23
},
"id": 331,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=\"cp4waiops-cartridge.irdatalayer.changes.stories\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Incidents updated in time range",
"type": "stat"
},
{
"collapsed": true,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 28
},
"id": 292,
"panels": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of logs ingested into the system over a 1m average. Log integrations can be created in the Cloud Pak for AIOps integrations page.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No logs ingested in time range",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "logs/s"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 29
},
"id": 293,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge-logs-.*-raw\"}[1m]))",
"legendFormat": "Incoming logs",
"range": true,
"refId": "A"
}
],
"title": "Log rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 29
},
"id": 294,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge-logs-.*-raw\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Logs ingested in time range",
"type": "stat"
}
],
"title": "Logs",
"type": "row"
},
{
"collapsed": true,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 29
},
"id": 296,
"panels": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of metrics ingested into the system over a 1m average. Metric integrations can be created in the Cloud Pak for AIOps integrations page.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No metrics ingested in time range",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "metrics/s"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 30
},
"id": 297,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.analyticsorchestrator.metrics.itsm.raw\"}[1m]))",
"legendFormat": "Incoming metrics",
"range": true,
"refId": "A"
}
],
"title": "Metrics rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 30
},
"id": 298,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.analyticsorchestrator.metrics.itsm.raw\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Metrics ingested in time range",
"type": "stat"
}
],
"title": "Metrics",
"type": "row"
},
{
"collapsed": true,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 30
},
"id": 300,
"panels": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of runbooks executed in the system over a 1m average. Runbooks can be created and configured under the Cloud Pak for AIOps Automations page.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No runbooks executed in time range",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "executions/s"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 31
},
"id": 301,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.lifecycle.output.rba-exec-requests\"}[1m]))",
"legendFormat": "Runbook executions",
"range": true,
"refId": "A"
}
],
"title": "Runbook execution rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 31
},
"id": 302,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.lifecycle.output.rba-exec-requests\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Runbooks executed in time range",
"type": "stat"
}
],
"title": "Runbooks",
"type": "row"
},
{
"collapsed": true,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 31
},
"id": 308,
"panels": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of requests flowing from ServiceNow to Cloud Pak for AIOps* over a 1m average. This includes: historic incident/change request records, alert updates, incident updates, and new change requests. ServiceNow integrations can be created in the Cloud Pak for AIOps integrations page.\n\n\\* All API calls originate from Cloud Pak for AIOps, but 2-way traffic is simulated via polling.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No inbound ServiceNow traffic ingested in time range.",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "reqps"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 32
},
"id": 309,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.incident\"}[1m]))",
"legendFormat": "Inbound ServiceNow traffic",
"range": true,
"refId": "A"
}
],
"title": "Inbound ServiceNow traffic rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks the number of requests flowing from ServiceNow to Cloud Pak for AIOps* in time range. This includes: historic incident/change request records, alert updates, incident updates, and new change requests. ServiceNow integrations can be created in the Cloud Pak for AIOps integrations page.\n\n\\* All API calls originate from Cloud Pak for AIOps, but 2-way traffic is simulated via polling.",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 32
},
"id": 310,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.incident\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Inbound ServiceNow traffic",
"type": "stat"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of requests flowing from Cloud Pak for AIOps to ServiceNow over a 1m average. This includes: incident create/update, alert update, & change risk assessment requests",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No outbound ServiceNow traffic produced in time range.",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "reqps"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 37
},
"id": 311,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.snow-handlers\"}[1m]))",
"legendFormat": "Outbound ServiceNow traffic",
"range": true,
"refId": "A"
}
],
"title": "Outbound ServiceNow traffic rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks the number of requests flowing from Cloud Pak for AIOps to ServiceNow in time range. This includes: incident create/update, alert update, & change risk assessment messages",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 37
},
"id": 312,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.snow-handlers\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Outbound ServiceNow traffic",
"type": "stat"
}
],
"title": "ServiceNow Integration",
"type": "row"
},
{
"collapsed": true,
"gridPos": {
"h": 1,
"w": 24,
"x": 0,
"y": 32
},
"id": 326,
"panels": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Shows the per-second rate of Jira/Github issues created by Cloud Pak for AIOps. over a 1m average\n\nWARNING: This metric will not be accurate if a ServiceNow integration is also in use. This issue will be corrected in a future release of the product. (ServiceNow metrics are not affected.)",
"fieldConfig": {
"defaults": {
"color": {
"mode": "palette-classic"
},
"custom": {
"axisCenteredZero": false,
"axisColorMode": "text",
"axisLabel": "",
"axisPlacement": "auto",
"barAlignment": 0,
"drawStyle": "line",
"fillOpacity": 0,
"gradientMode": "none",
"hideFrom": {
"legend": false,
"tooltip": false,
"viz": false
},
"lineInterpolation": "linear",
"lineWidth": 1,
"pointSize": 5,
"scaleDistribution": {
"type": "linear"
},
"showPoints": "auto",
"spanNulls": false,
"stacking": {
"group": "A",
"mode": "none"
},
"thresholdsStyle": {
"mode": "off"
}
},
"mappings": [],
"noValue": "No Github/Jira issues created in time range.",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "tickets/s"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 17,
"x": 0,
"y": 33
},
"id": 323,
"options": {
"legend": {
"calcs": [],
"displayMode": "list",
"placement": "bottom",
"showLegend": true
},
"tooltip": {
"mode": "single",
"sort": "none"
}
},
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum (rate(kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.itsmincidentresponse\"}[1m]))",
"legendFormat": "Ticket creation",
"range": true,
"refId": "A"
}
],
"title": "Ticket creation rate",
"type": "timeseries"
},
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"description": "Count that tracks the number of Jira/Github issues created by Cloud Pak for AIOps in time range.\n\nWARNING: This metric will not be accurate if a ServiceNow integration is also in use. This issue will be corrected in a future release of the product. (ServiceNow metrics are not affected.)",
"fieldConfig": {
"defaults": {
"color": {
"mode": "thresholds"
},
"mappings": [],
"noValue": "0",
"thresholds": {
"mode": "absolute",
"steps": [
{
"color": "green",
"value": null
}
]
},
"unit": "short"
},
"overrides": []
},
"gridPos": {
"h": 5,
"w": 7,
"x": 17,
"y": 33
},
"id": 324,
"options": {
"colorMode": "value",
"graphMode": "area",
"justifyMode": "auto",
"orientation": "auto",
"reduceOptions": {
"calcs": [
"range"
],
"fields": "",
"values": false
},
"textMode": "auto"
},
"pluginVersion": "9.4.7",
"targets": [
{
"datasource": {
"type": "prometheus",
"uid": "P1809F7CD0C75ACF3"
},
"editorMode": "code",
"expr": "sum by(topic) (kafka_server_brokertopicmetrics_messagesin_total{topic=~\"cp4waiops-cartridge.itsmincidentresponse\"})",
"legendFormat": "__auto",
"range": true,
"refId": "A"
}
],
"title": "Tickets created in time range",
"type": "stat"
}
],
"title": "Tickets (Jira and Github only)",
"type": "row"
}
],
"refresh": "",
"revision": 1,
"schemaVersion": 38,
"style": "dark",
"tags": [],
"templating": {
"list": []
},
"time": {
"from": "now-3h",
"to": "now"
},
"timepicker": {},
"timezone": "",
"title": "Cloud Pak for AIOps Usage",
"uid": "26d422b9-3167-43e2-915c-6dd2393fe14b",
"version": 1,
"weekStart": ""
}