Error messages

Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.

The following table describes the error messages specific to this probe. For information about generic error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide, (SC14-7530).

Table 1. Error messages

Error

Description

Action

Failed to set Element $ElementName: reason

Cannot create alive timeout

Cannot create idle timeout

Failed to setup signals

Failed to initialize heartbeat

Failed to initialize

Failed to define argument: argument_name

Failed to initialize arguments

These are internal errors.

Refer to your support contract for information about contacting Technical Support.

Failed to set FirstOccurrence: reason

The probe is unable to set the first occurrence field.

Ensure that this field exists in the ObjectServer table.

Failed to read message, incorrect header.

The message header from the device does not match that specified in the properties.

Ensure that the AlarmHeaders and the MessageTerminator properties are set correctly.

Failed to allocate time stamp string: string

Failed to create logreq message

Failed to create logrsp message

Failed to send login request

Cannot create g2 message structure

The probe is unable to perform the specified operation because of memory problems.

Make more memory available.

Could not login: reason

Failed to initialize TIM connection

The probe was unable to log in to the XMC interface. This message is generally preceded by more specific error messages.

Check any preceding messages. Also, check that the username and password refer to a valid user account.

SetEventTimes() failed: reason

The probe was unable to set the FirstOccurrence and LastOccurrence fields.

Check that the FirstOccurrence and LastOccurrence fields exist in the ObjectServer tables.

Unexpected EOF. Connection lost.

The connection to the remote system has been lost.

Check the network connection and the remote system.

Cannot create retry timer. Continuing without retries.

The probe is unable to create a retry timer. This message is generally preceded by more specific error messages.

Check any preceding messages.

Failed to read property: propertyname

The probe was unable to start because the property indicated contains an incorrect value.

Check that you have set the properties and command line options correctly.

Failed to get correct login response

Failed to read logrsp

The server did not respond.

Check the network connection and the remote system.

Failed to get correct login response

Unknown logrsp

The server did not respond as expected.

Check that the AlarmHeaders property is set correctly.